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| | Click here or scroll down to respond to this candidateCandidate's Name
Lomira, WI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperiencePersonal Banker/TellerAssociated Bank - Fond du Lac, WIJune 2023 to PresentOpening new accounts and telleringLoss Prevention leadFleet Farm - Beaver Dam, WIApril 2023 to June 2023Thefts internal and externalSafetySecurity of storeThefts preventionDsr-driver Sales RepresentativeXPO LOGISTICS - Fond du Lac, WIApril 2010 to February 2023Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.Identified customers' needs and provided information on appropriate products in effort to promote cross- selling.Immediately addressed problems with customers to promote speedy resolution. Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders..Boosted revenues by upselling and cross-selling products to new and established customers. Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.Handled customer concerns and issues by answering questions and escalating major problems to supervisor.Warehouse ManagerPEPSI BEVERAGES CO - Beaver Dam, WIOctober 2004 to April 2010Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.Cleaned and maintained warehouse in compliance with OSHA safety standards. Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.Developed comprehensive staff training program to improve employee performance and morale. Store ManagerSTAPLES OFFICE SUPPLIES - Beaver Dam, WIOctober 2000 to October 2004Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.Reconciled daily sales transactions to balance and log day-to-day revenue. Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.EducationAssociate Degree in Human ResourcesMid-State Technical College - Wisconsin Rapids, WI August 1986 to December 1988Skills Staff Management Financial ManagementSales and marketing Improvement initiativesBusiness Development Operations management Training & Development Driving Box truck Customer service Forklift Computer skills Warehouse experience Materials handling Communication skills Distribution center Supervising experience Financial management Store management Training & development Interviewing Loss prevention Security Conflict management Van driver Basic mathCertifications and LicensesHazmat EndorsementCDLDriver's LicenseForklift Certification |