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Page 1 of 3PROFESSIONAL SUMMARY CAREER HIGHLIGHTSCertified Scrum Master with success in creating and mapping project milestonesHandpicked by leadership to serve as Point of Contact (POC) to review and resolve system and process improvementsExpert knowledge in aircraft maintenance, production control, and safety practices with a targeted focus on accuracy, advanced planning, and zero deficienciesRobust history in collaborating with Engineers, Program and Project Managers (PMs), Equipment Specialists, and Finance to identify and solve issuesActively seeking an advanced Program Management, Inventory Management, or Acquisition Management roleCustomer Relationship Management Written & Oral Communication Data Extraction & Problem-solving Ability to Work with Diverse Stakeholders Compliance & Risk Management Attention to DetailSelf-Directed Program & Project ManagementDecision Making Forecasting and Demand PlanningPROFESSIONAL WORK HISTORYProduction Control SpecialistDatum Technologies (40 hours per week)Warner Robins, GA05/2023 - present Coordinate and collaborate with key stakeholders to include, engineering, quality, supplier development, planning, operations, program, and end-users. Recognize and escalate issues related to production discrepancies and shortages. Plan and monitor workflow, material movement in production cycles, and system performance to ensure continuous operations. Organize and direct daily production activities and tabulate collected data using the organizations software program Employ agile principles to solve production issues while promoting team collaboration and diverse solution methods.Management Analyst (40 hours per week)NJVC-LLCWarner Robins, GA06/2021  02/2022 Participated in studies and analysis of program operations to achieve greater economy and efficiency. STEVEN MULLIGAN-AROCHESEASONED PROGRAM/PROJECT MANAGER & CERTIFIED SCRUM MASTER BYRON, GA 31008PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLE CORE SKILLSPage 2 of 3 Monitored and maintained a full range of material management data, including lead time, production performance, process improvement results Utilized automated record databases to input and update goals, progress, and changes. Managed, tracked, and validated training progress and requirements for over 170 employees. Selected by leadership to serve as Unit Safety Representative increasing safety training compliance by 67%.Aircraft Scheduler (40 hours per week)Leader Communications, Inc. (LCI)Warner Robins, GA01/2021  06/2021 Scheduled and supervised 2300+ maintenance hours for over 300 operations. Spearheaded continuous reviews to ensure procedures were effectively in place to prevent fraud, waste, abuse, and mismanagement. Performed continuous process improvement, briefed leadership on updates, and facilitated communication across departments to advance organizational objectives and improve scheduling efficiency. Analyzed inventory stock for aircraft parts to eliminate duplication of items and monitored expiration dates. MILITARY EXPERIENCEWeapons System Coordinator (40 hours per week)United States Air Force (DOD)Warner Robins, GA04/2017  04/2018 Verified and managed the status of 16 aircraft valued at ~$5.9B Interfaced with the customer, transportation personnel, and program and logistics leads to coordinate and execute assigned supply management tasks. Assisted leadership in creating cost savings reports and prepared briefing materials. Collaborated with leadership and functional personnel to develop and execute creative strategies to reduce maintenance errors. Entered and maintained data in automated supply management databases. Support Equipment & CTK Custodian (40 hours per week) United States Air Force (DOD)Warner Robins, GA02/2015  04/2017 Maintained inventory of special equipment and tool kit accounts valued at ~$11M. Prepared, verified, and organized material receipt documentation for Quality Assurance inspection. Communicated schedules and deadlines to internal departments and external suppliers as needed. Crew Chief (40 hours per week)United States Air Force (DOD)Warner Robins, GA04/2008  02/2015 Provided program management and leadership for the 461st Aircraft Maintenance Squadron. Oversaw the pre-flight and post-flight inspections. Managed the maintenance schedule to ensure that all necessary parts and equipment levels were maintained. Supervised and assisted in the launch and recovery of various aircraft. Page 3 of 3TECHNICAL SKILLS & COMPUTER EXPERTISEGeneral Software Conferencing SoftwareMS Office (Word, Excel, Outlook, PowerPoint) ZoomGoogle Drive (Docs, Sheets, Slides, Forms) MS Teams Spreadsheets (Excel, Google Sheets) SkypeEmail (Gmail, MS Outlook)Presentations/Slideshows (PowerPoint)Job-Related Federal SoftwareD035D043G081ROCITEDUCATION PROFESSIONAL CERTIFICATIONSInstitution Degree DateAmerican InterContinental University, MBA,Project Management, Specialization2021American InterContinental University, BBA,Management, Concentration2020PROFESSIONAL CERTIFICATIONSCertified Scrum Master (CSM) Certification #11824829 Scrum Alliance Issue Date: 08/2023 Expiration Date: 08/2025