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Candidate Information
Title Customer Service/Administrative Assistant
Target Location US-FL-Tallahassee
Email Available with paid plan
Phone Available with paid plan
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ERWINChristabelStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEFull time position with a team-oriented setting. Contribute to the success of the company by bringing poise and professionalism along with great organizational and customer service skills.EDUCATIONHigh school Lincoln & FLVS2017 - 2021GPA: 3.8 Performed with Lincoln Chorus at Disney World Volunteer service hours at the Tallahassee Animal ShelterEXPERIENCEFlorida First PsychiatryReceptionist/File clerkOCTOBER 2023  FEBRUARY 2024Completed HIPPA trainingManaged client intakeScheduled/ confirmed appointments for various providersFiled medical recordsSent prescription requests to various pharmaciesProvided customer service for upwards of 50 calls per dayLight office cleaningCulinary Lead CavaAUGUST 2023 OCTOBER 2023Promoted to Culinary Lead one month after startingHelps GM unload truck and count inventoryResponsible for submitting walkthroughs of the restaurants health and equipment protocolsCounts register drawers at the end of each shiftSubmits reports of restaurant waste each dayIn charge of training new employees working the grillResponsible for ordering supplies Mondays, Wednesdays, and FridaysPrepares line with rice, chicken, vegetables, falafel, etc. for morning shiftsIn charge of making sure each appliance is turned on and working properlyMaintains menu throughout the daySanitizes prep stations/grill when neededCleans dishes and takes out trash at the end of every shiftMaid Apple Pie MaidsMAY 2023 JULY 2023Cleans 1-4 houses per dayScrubbing down countertops, sinks, toilets, bathtubs, etc..dusting furniture/wood surfaces/appliancesDeep-cleaning such as wiping down baseboards, walls, doors/doorframes, etc..Vacuuming carpeted floorsSweeping and mopping hardwood floorsExtra duties such as sweeping off front/back porches, folding/running a load(s) of laundry, washing dishes, organizing specific rooms, etc..Trash Collector Valet LivingAPRIL 2023Collected garbage from student living apartmentsLifted upwards of 50 lbs worth of waste up and down multiple flights of stairsOn-call Fridays and Saturdays for any gaps in supervisors scheduleReceptionist Arrigoni InsuranceDECEMBER 2022  JANUARY 2023Transferred upwards of 20 calls per dayTook down information regarding new clients and what kind of insurance they are seekingCreated profiles for each new customer in the rolodexScanned/uploaded documentsChecked company mailbox each day for any cancellation notices, suspensions, insurance premium increases, etc.Did light cleaning of the office every FridayKept a Word document each day detailing the work I completedAdministrative Assistant Syntech FuelmasterMARCH 2022  NOVEMBER 2022Transferred upwards of 100 calls per dayProvided exceptional customer servicePlaced orders called in by customers for various Fuelmaster partsMonitored companys Support Inbox dailyBecame fluent in programs such as Visual and DynamicsCreated various spreadsheets for upper level managementScheduled appointments for techniciansAssisted with planning company eventsHostess and Server Village InnAPRIL 2021  AUGUST 2021Promoted from Hostess to Server within 1st month of employmentProvide exceptional customer serviceOpening and closing of restaurantFront of House Team Member Chick-Fil-AJUL 2019  JUL 2020Worked front of house and drive thru at Capital Circle locationProvided exceptional customer serviceClosing of restaurantSKILLSFiling, scanning, and shredding of paper filesCash HandlingGreeting the publicStocking and organizingCustomer ServiceMicrosoft, Excel, Visual, Dynamics, etc..Waste clean-upCleaning servicesFood Protection Manager Certified (as of Sep. 24, 2023)

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