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Title Heavy Equipment Customer Service
Target Location US-WI-Johnson Creek
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Damage AppraiserPHONE NUMBER AVAILABLEEMAIL AVAILABLEJohnson Creek, WI Street Address
SummaryObtain a position with a reputable organization to help enhance department profitability while maintaining strong Customer Service.Work experienceAuto Physical Damage AppraiserWisconsin Mutual Insurance - Madison, WI June 2021 to PresentInvestigate complaints and follows through to satisfactory conclusion.Supervise, audit and/or handle Truck and Heavy Equipment damage appraisals and adjustments or claim files involving Truck and Heavy Equipment material damage losses.Evaluate losses and prepare or audit a damage appraisal, estimating the repairs needed.Appraise items such as labor costs, actual cash value, calculations, parts and repairs prices, etc.Review, monitor, audit, and control the estimates, expenses, and services of independent appraisers and direct repair facilitiesNegotiate salvage and/or work with contracted salvage vendorsObtain and maintain state adjuster/appraiser licenses as requiredManage, monitor, and negotiate Heavy Equipment Towing and Recovery operations and the cost.Damage AppraiserPDA Appraisers - Madison, WI September 2019 to May 2021Investigate complaints and follows through to satisfactory conclusionSupervise, audit and/or handle Truck and Heavy Equipment damage appraisals and adjustments, or claim files involving Truck and Heavy Equipment material damage lossesEvaluate losses and prepare or audit a damage appraisal, estimating the repairs neededAppraise items such as labor costs, actual cash value, calculations, parts and repairs prices, etc.Review, monitor, audit, and control the estimates, expenses, and services of independent appraisers and direct repair facilitiesNegotiate salvage and/or work with contracted salvage vendorsObtain and maintain state adjuster/appraiser licenses as requiredManage, monitor, and negotiate Heavy Equipment Towing and Recovery operations and the cost.Assistant Body Shop ManagerRuss Darrow Collision Center - Madison, W IOctober 2018 to September 2019Responsible for day to day operations of the body shop. We have 5 DRP insurance companies.Body Shop ManagerSchulz Automotive February 2015 to October 2018Responsible for Body Shop operations. Accounts receivables, Accounts payables and daily operations etc. American Family DRP Tier 1 Body shop.Schulz Automotive February 2017 to August 2017Managed Lumber yard, made delivery's, made specialty cuts etc.Service AdvisorMetro Kia of Madison October 2013 to February 2015Add descriptionStore Supervisor/Supply Chain ManagerCardinal Glass - Mazomanie, WI November 2011 to October 2013MaintenanceService ManagerBeaver Dam Ford September 2011 to November 2011Add descriptionFixed Operations DirectorKayser Chrysler Center Inc - Madison, WI November 2005 to February 2011Personally responsible for 15 employees. Responsible for all sales marketing, advertising budget, financial analysis and expense management.Service ManagerZimbrick Hyundai - Madison, WI November 1999 to November 2005Responsible for more than 40 retail customer's per day. My primary duties were to schedule appointments with the customer for there basic automotive needs and then once in my facility recommend and sell them needed additional services.EducationA.S. in Business Management & MarketingConcordia University - Madison, WI1997 to 1999Add degreeAdd field of studyWisconsin Heights High School - Mazomanie, WI1986 to 1990

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