| Candidate Information | | Title | Customer Service Administrative Support | | Target Location | US-WI-Eau Claire |
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Click here or scroll down to respond to this candidateCAREER SUMMARYProfessional with several years of experience providing customer service, administrative support and the transportation and delivery of products. Conscientious worker with versatile skillset, solution focused with strong critical thinking skills and excellent work ethic. Highlighted professional skills include:Customer service skills, interpersonal communication, computer and administrative skillsRecords management, documentation, bookkeeping and transcription skillsExcellent computer skills with ability to learn new programs quicklyExperience in the transportation industry, ensuring timely and safe delivery of productKnowledgeable on state and federal guidelines and documentation for the transportation industrySelf-motivated, quick learner with positive "can do" customer service skillsStrong time management skills, attention to detail, ability to multi- task and work under pressureADMINISTRATIVE QUALIFICATIONSCustomer Service Skills20+ years customer service and customer relations experienceSkilled in interacting with customers in person and over the phoneExperience handling challenging customers effectively and calmlyTraining in oral and written communication, charting and documentationExcellent interpersonal communication skills and upbeat helpful personalityOffice Management/ Administrative SkillsSkills in reception, answering phones, scheduling, document processing, correspondence, data entry, ordering supplies, inventory and record managementBookkeeping, record keeping, accounts receivable and accounts payable experienceExperience with analyzing data and reconciling discrepanciesOffice management, supervisory, mentoring and employee training experienceExperience multi-tasking, event planning and handling numerous responsibilitiesDetailed documentation experience with federal and state guidelinesComputer SkillsProficient in Microsoft Office Software: Word, Excel, PowerPoint and OutlookExtensive training and experience utilizing various office technologyKeyboarding and transcription skills- accurately type @ 60wpmTransportation Industry SkillsCommercial Driver's LicenseHighly skilled in detailed documentation and guidelines that need to be maintained to be in compliance with State and Federal regulationsExtensive experience delivering and transporting productExperience with communication with dispatcher and providing in person customer serviceWork EthicSelf- motivated professional with farming background and excellent work ethicTime management, organization, efficiency and problem-solving skillsAbility to work both independently and within a teamConsistently met company and department objectives within budget and time constraintsEDUCATIONNorthcentral Technical CollegeAdministrative/Office Management Training:Certificate: Medical Office SpecialistCertificate: Medical TranscriptionTRAININGSpecialized Training Completed:ExcelWordPowerPointOutlookKeyboardingRecords ManagementDocumentationSafetyProfessional DevelopmentOral & Written CommunicationsThinking Critically and CreativelyMath with Business ApplicationsCustomer ServiceCDLMedical TerminologyLive Medical TranscriptionCPT/ICDBody Structure and FunctionAnatomy and PhysiologyHuman DiseaseHIPAA ComplianceEMPLOYMENT HISTORYDriverPeter Trucking, Athens WIDriver, Wissota Transport, Eau Claire, WIAdministrative Support, Deanne Wells, Owen- Withee, WIDriver, Peter Trucking, Athens, WIDriver, ITA, New Berlin, WIOffice Manager, Badger Shooter's Supply, Owen, WIVOLUNTEER EXPERIENCEClassroom Mentor- Volunteer, Owen- Withee School District |
