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Career SummaryWith over 6 years of experience in IT support and cybersecurity, I am a skilled and dedicated technician who provides technical solutions and security measures to optimize system performance and user satisfaction. I have a bachelor's degree in cybersecurity and multiple certifications that demonstrate my commitment to continuous learning and professional development. I have information security analyst and network security analyst experiences.Currently, I work as an IT support technician at DARUL QUBA CULTURAL CENTER, where I support the IT infrastructure and operations of the organization, as well as monitor and protect its network and data from cyber threats. I have a strong background in compiling and analyzing security documentation, generating comprehensive vulnerability reports, and implementing security best practices. I am interested in enhancing security awareness, measurable results and preparedness among users and stakeholders, and I seek to contribute to a dynamic team that values collaboration, innovation, and excellence.EducationRasmussen University: Graduation: June 2022GPA 3.7, Dean's List every semesterB.Sc. Cyber SecuritySaint Paul Community College: Graduation: May 2020GPA 3.7, Dean's List every semesterAssociates of Science; Cyber SecurityRelevant Courses:Computer ForensicsMalware Reverse EngineeringCybersecurity Policy AnalysisSecurity Risk AssessmentCryptography and Traffic AnalysisSecurity ControlsInformation SecurityNetwork SecurityThreat AnalysisIncident ResponseVulnerability ManagementPenetration TestingSecurity Operation Center (SOC)Intrusion Detection and PreventionSecurity ArchitectAutomative IndustryCompliance (e.g., GDPR, HIPAA, PCI-DSS)Security AuditingSecurity Awareness TrainingSecurity Incident ManagementSoftware DevelopmentSIEM (Security Information and Event Management)Firewall ManagementData loss Prevention (DLP)Malware AnalysisSecurity Frameworks (e.g., NIST, ISO 27001, CIS)Identity and Access Management (IAM)Encryption TechnologiesSecurity AssessmentCyber Threat IntelligenceSecurity OperationsIT securitySecurity SoftwareInformation security managementinformation SystemsComputer NetworkData EncryptionDocumentation CompilationProcess ImprovementMulti-Agency Vulnerability ReportsSecurity Tools (Tenable.io, Crowdstrike, QRadar)Complex Network UnderstandingMicrosoft Excel, Word, VisioSQLSystem AdministrationNetwork AdministrationWindows ServerJavaFirewallsMetasploitInformation TechnologyTroubleshootingIntellectual PropertyActive DirectoryPython (Programming Language)LinuxRelevant ExperienceAmal Bank January 2009-2014IT Technical SupportProvide end-user technical via phone, email, and in person.Troubleshooting software, hardware, and network-related issues.Install, configure, and maintain operating systems, software applications, and hardware components for a diverse user base.Collaborate with cross-functional teams to implement IT projects, ensuring seamless integration and minimal disruption to daily operations.Diagnose and repair hardware malfunctions, including laptops, desktops, printers, and peripherals, ensuring minimal downtime.Network configuration and managementSystem maintenance and upgradeData backup and recoverySecurity patching and updatesActive directory administrationRemote desktop supportDarul Quba Cultural and Community Center June 2022 PresentIT Support AnalystAdministration and management of Windows operating systems. My responsibilities involved:oManaging user access and group policies; Creating/Deleting users, granting individual permissions, assigning groups, and managing group permissions.oRolling out weekly updates to the operating systems.oResolving user inconveniences such as resetting user passwords, expanding user access, and changing, and retiring user accounts.Diagnosing and troubleshooting computer systems and network devices such as printers, utilizing critical thinking and analysis skills.Analyzing and organizing enterprise banking information, checking for and verifying integrity.MS Teams Room.Tools/SkillsVirtualization: VmwareProgramming Languages: Python, C#Software: Excel, Word, Active Directory, Hex-Rays, WinHex,Operating Systems: Windows Server 2016, Linux, Windows Operating SystemsNetwork and Systems: Cisco Networking, Wireshark, Zenmap, NmapTechnical Skills: Basic penetration testing, ability to recognize different attack vectors, proficiency in performing network vulnerability scans, familiarity with enterprise application scanning tools, incident response, artificial intelligence, cloud infrastructure, compliance framework, continuous monitoring, digital forensics, end user computing, google cloud platform, information security policies, leading-edge technology, Microsoft azure, operational support, process automation, security monitoring, security operations, threat intelligence, unified endpoint management.General Skills: Problem-solving, Committed, Innovated, Written Communication, Teamwork, Attention to Detail, Critical Thinking, Proficiency in Decision-making under Pressure, dealing with and Resolving Interpersonal Issues, Clean Organization, and Time Management Skills, leadership, consistent, empathy, and focused. |