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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAbility SummaryExceptionally focused and reliable employee with solid customer service skills, that is reliable, dependable and detailed oriented. Excellent team player that works just as well independently.SkillsReceive and process phone ordersCash out co-workersExcellent customer service skillsSolid cash handlingNightly inventoryPositive attitudeMaintain clean workstationStrong knowledge of food preparationSelf-MotivatedExperienced with food equipmentCustomer-orientedActive listening skillsResolves complaintsAble to work without supervisionCook food according SOPComputer literateEmployment HistoryCook/Sandwich Maker01/2019 - CurrentWendy's/NPCDurham, NCOperates computerized register and collects payments for service.Handles multiple orders at once, organizes and prioritizes orders as they are received.Serves customers with courtesy, patience and a smile.Monitor orders and ensure they arrived in a quick and organized manner.Follows procedures for safe food preparation, assembly, and presentation.Prepares and cooks food according to instructions, regulations and SOP.Stores food in designated containers and storage areas to prevent spoilage.Communicates clearly and positively with coworkers and management.Maintains high standards of customer service, during high-volume, fast-paced operations.Cleans and organizes dining room, service and kitchen areas.Sweeps, mops, and keeps up with cleaning tasks regularly.Rotates stock regularly making sure the preparations are ready for the next shift.Completes nightly inventories.Takes initiative to find extra tasks when scheduled duties are completed.Handles currency and credit transactions quickly and accurately.Counts money in cash drawer at the beginning and end of work shift.Crew Member09/2012 - 01/2019Wendy'sHwy 54, Durham, NCCollected and returned dirty dishes to the kitchen for washing.Washed dishes, glassware, and silverware.Cleaned and organized eating and service areas.Distributed food to servers.Prepared and served cold drinks, frozen milk drinks, coffee or tea.Accepted payment from customers, and made change as necessary.Avant, Lee Page TwoRequested and recorded customer orders, and computed bills using cash registers.Served food and beverages to guests at counter.Relayed food orders to cooks.Prepped and prepared foods and beverages according to order, while following SOP.Followed proper cooking procedures.Custodian08/2001 - 01/2012MCCuller MaintenanceDurham, NCKept buildings in clean and orderly condition.Performed heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish.Swept, mopped, or vacuumed building floors.Cleaned restrooms and stocked them with supplies.Locked doors to secure buildings.Cleaned spills and other hazards with appropriate equipment.Washed windows, walls, and glass |