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Click here or scroll down to respond to this candidateCandidate's Name , Texas 78729 PHONE NUMBER AVAILABLE EMAIL AVAILABLEIf you are looking for an experienced professional to provide superior service and to promote customer satisfaction, youve found one. I have over 20 years experience in an office environment, ranging from receptionist to office management. I am knowledgeable in most aspects of accounting, as well as office administrative duties. My strengths are to reorganize operations to save time and money, and my ability to make effective decisions under pressure of time and limited information. I also have the willingness to take on new challenges, responsibilities and assignments as well as work overtime and on weekends.Key SkillsAttention to Detail and AccuracyConfidential correspondence and document handlingRecords-data management and record-keepingTeam management as well as being able to work individuallyAdept Cashiering and Customer ServiceVendor NegotiationsManagerial Skills and Problem SolvingOrganizing and PrioritizingProfessional ExperienceCasa Mechanical (Express Employment Temp. Position)Dispatcher September 2023/December 2023 Casa Mechanical Services provides dependable, high quality HVAC and plumbing products and services to Austin homeowners.Job Requirements:Efficiently scheduled HVAC services for houses under construction and those already occupied.Provide exceptional customer service to builders and homeowners, addressing inquiries and concerns promptly and professionally.Assist in answering phones when needed to support the receptionist.Scan and organize plans and work orders for easy retrieval and reference.Collaborate with the team to plan and organize schedules for HVAC installations and maintenance.Assist in managing subcontractor payroll tasks.Serve as backup to run schedules as required.Maintain clear and effective communication with HVAC field supervisors and crews to ensure efficient job coordination.Perform additional tasks as assigned by management to contribute to the overall success of the company.Apex Roofing, Gutters & SkinnerscreensGeorgetown, TX.AR Specialist March/2023-September /2023Apex Roofing has been providing quality residential roofing services to Georgetown, TX and the surrounding areas. Apex is committed to making sure that customers receive the finest quality roofing and customer service in the industry.Job Requirements: My duties as A/R specialist include processing & posting all payments that come in daily to QuickBooks Daily deposits Entering all credit cards and reconciling in QuickBooks Answering phones, filing, running daily ledger reports Customer care; taking and routing customer calls in need of repairs or replacements Assisting throughout the office with daily tasks, meetings, events etc.FERGUSON WATERWORKS-Georgetown, TXFront Desk Receptionist, April/2022 -September 2023Ferguson is the nations leading supplier for all your waterworks, sewer, geosynthetic, and storm water management needs including hdpe, customer fabrication, meter & automation utility solutions,and treatment plant & design build solutions.Job Requirements:My duties as the receptionist include answering multiple phone linesGreeting and directing of visitors, contractors and vendors Maintain stock of office and kitchen suppliesDistribute all mail and faxes throughout the officeLUMINEX CORPORATION- Austin, TXFront Desk Receptionist, April /2021 - April 2022Luminex offers a wide range of solutions in applicable diverse markets including clinical diagnostics, pharmaceutical drug discovery, biomedical research, genomic and proteomic research, food and safety.Job Requirements:My duties as the part-time receptionist included answering all phonesSigning in all visitors and dispatching the appropriate badges as neededAs covering receptionist, I helped open and close the office as neededHelped maintain stock of water and beverages for guestsDistribute all mail and faxes throughout the five buildings of Luminex Corp.TEXAS CORRUGATORS- Hutto, TXAdministrative assistant, July/ 2018 -June/2020Texas Corrugators, Inc is a major Fabricator and distributor for steel safety products used primarily on highways, parking lots, and site work. The products they fabricate and distribute include: Corrugated steel pipe, metal beam guard fence, crash terminals, signposts, safety pipe runners, drainage grates, bridge railing, handrail and special fabricated items. Texas Corrugators has been serving Customers for 30 years.Job Requirements:My duties included being an integral part of the teamAccuracy was a critical element of this role, along with being detail oriented, committed, disciplined and having exceptional analytical and organizational skillsThe ability to think critically, retain information and problem solve was a mustCommunication is a crucial aspect of this position as well as great interpersonal and customer service skillsHaving experience in QuickBooks and Microsoft OfficeCustomer relations helping all incoming customers, both in person and on the phone, including final processing of invoices and paymentsCreating customer invoices, entering incoming customer payments in bank softwareAssisting with Office Management which included keeping the office organized and stocked, distributing mail, answering phones, ordering supplies, developing and maintaining relationships with outside office vendors (supplies, maintenance, cleaning, vending), etc.LUMINEX CORPORATION- Austin, TXFront Desk Receptionist, March/2017 - July/2018 (PT)Luminex offers a wide range of solutions in applicable diverse markets including clinical diagnostics, pharmaceutical drug discovery, biomedical research, genomic and proteomic research, food and safety.Job Requirements:My duties as the part-time receptionist included answering all phonesSigning in all visitors and dispatching the appropriate badges as neededAs covering receptionist, I helped open and close the office as neededHelped maintain stock of water and beverages for guestsDistribute all mail and faxes throughout the five buildings of Luminex Corp.SUNPOWER CORPORATION-Austin, TXFacilities Assistant/ Front Desk Receptionist/Admin, May/2015 - April/2016SunPower is a global solar energy solution company with a rich heritage of pioneering the best energy technologies in the world.Job Requirements:Maintained a clean, organized building including conference rooms and common areasMaintained a variety of spreadsheets and reports for Facilities ManagerAssist employees with questions and requestsManage facilities work order systemReceive, sort and forward incoming mail. Maintains and routes publicationsCoordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)Assist in the ordering, receiving, stocking and distribution of office suppliesPerform building inspectionsCover the front desk as receptionist and admin. as wellFacilities organization, manage office functions including: Work Order coordination, Security badge and access assignments, database management, daily office operations, coordination of budgeting/accounting systemsNew hire setup, which includes desk setup, nameplate, etc.Keep supply rooms always clean and stockedProcess and coordinate business card ordersCoordinate executive/department lunches when neededCoordinate on-site services, office functions and activitiesBook travel and car rentals when neededSUNPOWER CORPORATION-Austin, TXProcess Analyst, June/2014 May/2015SunPower is a global solar energy solution company with a rich heritage of pioneeringthe best energy technologies in the world.Job Requirements:Mail/overnight lease transfer documents requested by UCC Team.Assist in sending disconnect notices requested by collections team via post office and return receipt mailing.Prepare all PUCs for signatures and notary and mail all documents to CT Lien for filing.Handle and prepare all new lease documents that come through postal mail.Assist the Genpact team in preparing ACH setups for customersSort and distribute mail for the residential leasing department daily to include escrow documents, escrow payments, lease payments and legal documentation.4Littlefield Corporation- Austin, TX.Office Assistant/Office Manager, February/2007 October/2013Littlefield Corporation Inc. is a real estate/bingo company with real estate and property interests.Job Requirements:Answer all incoming telephone calls on a multi-line system, direct calls to the appropriate persons.Responsible for the organization and coordination of office operations to facilitate effectivenessResponsible for the facilities day to day operation, such as distributing building keys, reporting maintenance issues.Identify, sort and distribute all faxes, mail, and packages for Alabama, Florida, South Carolina and Texas.Maintain close communication with accounting regarding payroll informationAssist the accounting department with processing payroll, accounts payable, and accounts receivables.Assist the accounting departments as needed, including but not limited to the President and Vice President of the CorporationEducationVictoria High school Victoria, TX 1992Understanding Excel and Word Austin, TX 2007Technology SummaryMS 365 Office (Word, Excel, Power Point)~Google Drive/DocsOutlook~ Teams~ Zoom~ Social Media~ QuickBooks Online~MASS 200~ 10-Key Calculator~ Office Machines (fax, copier, multi-phone lines, postage)High proficiency with emailing, Instant Messaging, and the use of variouselectronic devices and applications. Multicompany software programs to manage accounting data.Personal ReferencesKAREN DUBOSE~~ PHONE NUMBER AVAILABLEJOSEPH NAVA~~ PHONE NUMBER AVAILABLEGREG TORRES~~ PHONE NUMBER AVAILABLE ELIZABETH RODRIGUEZ~~ (512)-676-0708 |
