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| | Click here or scroll down to respond to this candidateCandidate's Name
Bassett, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceTreatment SpecialistHelpware - Martinsville, VAJuly 2023 to PresentTo assist clients with ordering medicationsCustomer Service RepresentativeICF International, Inc.December 2019 to June 2023To assist customers with updates on child support or other benefits such as food stamps or temporary cash assistanceCustomer Service RepresentativeFaneuil - Martinsville, VAMay 2016 to December 2019To assist customers with possible gas leak and provide necessary precautions for safety. Customer service representativeResults Companies - Stuart, VANovember 2010 to May 2016To troubleshoot technical issues with cable equipment. EducationHigh school diplomaLAUREL PARK HIGH SCHOOL - Martinsville, VAAugust 1999 to June 2002Skills Customer Service Representative (10+ years) Technical support (3 years) Technical support Data Entry (10+ years) 60 wpm (10+ years) microsoft word (10+ years) Call Center (10+ years) Customer Care CSR (10+ years) Customer Service (10+ years) Troubleshooting (3 years) Windows (10+ years) Typing Active Directory Network support VPNAssessmentsCustomer focus & orientation ProficientApril 2021Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkills* Technical support* Customer service* Multi-tasker* Data entry specialist* Sales* Deescalating calls* Upgrading customers* 60 wpm |