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Click here or scroll down to respond to this candidateCandidate's Name
Natick, MA Street Address (508) 314-3003 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLESummaryExperienced business development manager focused on growth, customer success, and profitability. Proven track record in consistent new business development, account management, and team leadership. Skilled in delivering quality customer service, collaborating with cross-functional teams, and achieving critical business milestones to attain companys long-term success and profitability.Skills & TechnologyKey Account ManagementBusiness Development & GrowthCustomer Success ManagementConsultative Sales TechniquesStrategic Business PlanningProfit & Revenue GrowthBudgeting & ForecastingContinuous Process ImprovementTeam Building & LeadershipSales & Marketing ManagementCustomer Retention/SatisfactionMicrosoft Office Suite & SalesforceProfessional ExperienceHeartland Payment Systems 2023 2024U.S. based payment processing and SaaS technology providerRelationship Manager, Natick, MAPromoted, sold, and supported payments processing, payments software, payroll and HR solutionsExceeded sales performance goals by establishing new customer relationshipsNew Hire Sales Milestone recognition sales >105% of new hire quota goalJavelin Strategy & Research 2022 2023Financial services advisory and consulting provider focused on banking, payments, fraud & security, and wealth managementBusiness Development ExecutiveDeveloped new business relationships with domestic and international financial services and fintech organizationsNegotiated contracts with existing legacy Mercator Advisory Group clients while increasing respective profit margin by >15+%Won the 2023 New Logo Sales Contest among an eight-member seasoned sales teamMaintained and expanded existing business relationships with key accounts. Examples include, but are not limited to, Jack Henry & Associates, FICO, U.S. Bank, Discover, FISMercator Advisory Group 2005 2023Financial services advisory and consulting provider focused on paymentsBusiness Development Director, Key Account Manager & Sales Team LeaderOne of the original employees, instrumental in growing sales from $0 to >$5.5mmConsistently exceeded individual annual sales performance goals by >5%Sold new business relationships with global, national, and regional financial institutions, payment networks, processors, merchants, fintechs, consultancies, associations, and government agencies. Examples include, but not limited to, U.S. Bank, TD Bank, Discover, Mastercard, Fiserv, FIS, ExxonMobil, Target, Onbe, CSGi)Orchestrated creative sales and marketing programs that leveraged Mercators unique strengths and assetsDelivered exceptional products and services including strategic research, advisory and consulting services, thought leadership, digital marketing programsDeveloped and executed sales plans and service proposals, managed territories across sales teams and provided monthly reports for decision-making, product development, and market researchDeveloped and sold strategic consulting engagements that powered marketing campaigns for some of the largest financial organizations and associations. Examples include, but are not limited to; Discover Financial white paper series; Vantiv Insights; Annual Pulse Issuer Study; FIS Ethos; Canadian Prepaid Providers Organization (CPPO) Prepaid Benchmark; FICO ABS Annual Study; FIS PaymentsEdge Thought Leadership ProgramAdditional ExperienceNational Account Manager, Konica Minolta Business Solutions - grew territory by 18%Sales Representative, MathWorks - ranked in top 10% among sales teamSales Representative, Moore North America - multiple Presidents ClubsRegional Sales Manager, Hitchcock Environmental -$0 to $1mm new sales established service territory in R.I., Mass. and NY for this CT based environmental services companyEducationBachelor of Science, Management and Marketing, Ithaca College, Ithaca, NYSolution Sales LinkedIn Learning CertificateBosworth Solution Selling Sales CertificateDale Carnegie Relationship SellingVolunteerAmerican Red Cross Active Platelet DonorRosies Place Volunteer |
