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Title Customer Service Eden Prairie
Target Location US-IL-Schaumburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address - PHONE NUMBER AVAILABLE (H)- PHONE NUMBER AVAILABLE (C) - EMAIL AVAILABLESkillsEntrepreneurial and driven Dairy industry Professional, with over 23 years of leading industry expertise (Board of Directors & Committees) in guiding a Trade Association through mission & Goal . I am very effective in customer service especially collaborating with people working towards a common goal and staying within budget restraints. Entrepreneurial Skills Expertise in dry dairy ingredients Knowledgeable in all areas of dairy industry Developed industry standards for dry dairy ingredientsEffectively work with Board of Directors & Committees at Trade AssociationFinancially responsible with tight trade association budgetDependable independent worker Strong interpersonal skills Familiarity with government regulations Coordinated educational seminars.Milk Specialties Global Oct. 2022 - Oct. 2023Director of Product Commercialization & RegulatoryEden Prairie, MNCoordinated Regulatory issues with USDA & FDA to assist company with labeling, standards & specifications.Handled certifications for all MSG products such as Kosher, Halal, Organic, Gluten Free & NGMO.Collaborated with staff to move products from start-up through the Product Lifecyle Management.American Dairy Products Institute July 1999 to Oct. 2022Technical DirectorElmhurst, ILDeveloped multiple standards for dry milks and whey products through Industry collaboration with members.Coordinated dairy research in a quarterly newsletter for ADPI members.Collaborated with 50 Board members to implement the Strategic Plan. This provided direction/guidance for 3 years at a time.Assisted processed dairy product industry with technical issues such as regulatory, processing, food safety issues and standards (USDA, FDA, IDF, 3-A SSI and Codex)Coordinated/assisted 5 meetings a year with the purpose of educating the processed dairy products industry. Generated $550,000 in income from meetings.Recruited 50 new members over the last 5 years which generated $100,000 in dues revenue. Served on Board of Directors for 3-A Sanitary Standards, Inc. since 2002- Chairman (2009 - 2010)- Treasurer (2011  2015) Finance Committee (2003  2022) Vice-Chair (2016  2022)Served on Board of Directors of US-IDF since 2005. Represented ADPI members on international matters including standards, meetings, technology and labeling. Treasurer for the last 2 years.Whey Protein Research Consortium  I have been Chair for the last 2 years where the dairy industry comes together to fund research on whey proteins.Dean Foods Company June 1995 to July 1999Milk ProcurementHarvard, ILCoordinated and dispatched 30 million pounds of milk for Northern Illinois. Developed relationships with cheesemakers in Wisconsin to sell excess fluid milk.Associated Milk Producers, Inc. January 1990 to June 1995Field Service RepresentativeIndianapolis, INWorked with 130 dairy producers to maintain the highest milk quality/volume from each farm.Education and TrainingOlivet Nazarene University MBA: Business 2002Bourbonnais, IL, USUniversity of Illinois Bachelor of Science: Agriculture 1989Champaign/Urbana, IL, US

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