| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Sherman Ave. PHONE NUMBER AVAILABLEEvanston, Illinois Street Address EMAIL AVAILABLEQUALIFICATIONS SUMMARYA resourceful, analytical leader, and problem-solver. Multi-lingual, fluent in French, Spanish, English and Haitian Creole, Extensive experience in the U.S. Armed forces includes mechanical/electronic troubleshooting, telecom installations, repairs, and maintenance.Experience in the corporate arena demonstrates leadership, client service skills: planning, organizing and time management..Entrepreneurial experience reflects strong professional ethics, maintaining an unyielding focus on achieving results and developing solutions to client needs.PROFESSIONAL EXPERIENCEMERENTIE HOME CARE FOR SENIORS:Applied leadership, problem-solving and medic experience to develop a program that effectively addresses the needs of seniors who require full time care.Trained home-care support team to effectively care for clients with a focus on skills that ensure client trust and comfort:Time Management Skills ` Empathy & TrustworthinessObservation Skills Communication SkillsPhysical Strength and Stamina. ...CUSTOMER SERVICE MANAGEREmbassy Suite Hotel, Schaumburg, IllinoisGuest Service/Front Desk ManagerProvided full range of customer service for diverse national and international client baseMaintained a catalog of current cultural events and local attractions, arranged transportationApplied awareness and appreciation for diverse cultures, interacted effectively to diffuse potential conflictEffectively addressed and managed all client questions and issues to ensure client comfort and enjoyment of hotel facilityCommunicated in French or Spanish to resolve disputes for international travelersManaged travel issues for convention groups and local and international clienLamin-Art, Schaumburg, IllinoisInternational Customer ServiceLed customer service for the French-Canadian market and sales, expanding the company client base beyond the United StatesCoordinated with major shipping companies to determine the quickest and most cost-effective method to ship products across the border to CanadaCommunicated with architectural, design and manufacturing companies to assess their product needs and monitored sales and implementation processU.S. Department of Transportation, Chicago, IllinoisTransportation Security Lead OfficerManaged detail sensitive procedures for screening, inspection, search, seizure, and control measures in high volume air travel facilityCommunicated with travelers in both French and Spanish, giving directions and responding to inquiries in a professional and courteous mannerMaintained focus and performed effectively in high volume, high-risk context characterized by disruptions from disgruntled passengers, time pressure, and the stress of working to identify and locate potentially life-threatening devicesTRAINER & COACH406th Signal Company, North Riverside, IllinoisSignal Support System SpecialistTrained personnel in radio, telephone, tape recorder and intercommunications maintenance.Trained in and applied supervision skills, installation and maintenance of signal system and terminal devices including radio, wire, and battlefield automated systemsConducted cross-training for unit team members in areas of expertise including automation, communication, and user owned and operated signal equipmentThe Orkand Corporation, Falls Church, VAInformation Systems Analyst/TrainerSystems Analyst and trainer for second largest private IT service provider to the federal governmentTrained personnel in embassies and consulates in world-wide locationsReviewed and assessed projects, implemented computer applications, and trained U.S. Embassy and State Department local personnelEnhanced procedures for non-immigrant visa processing through installation and support for function specific software applicationsEDUCATIONUniversity of Maryland - B.S. International Marketing and Management, Dec 1999Maxwell AFB, Community College of the Air Force A.S Information Systems and Computer Science, Dec 1991 |
