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Click here or scroll down to respond to this candidateCandidate's Name
Tampa, FL - PHONE NUMBER AVAILABLE - EMAIL AVAILABLEProfessional SummaryBilingual (English & Spanish), highly motivated and results-driven professional with over 30 years of experience in data analytics, Big Data, project management, and process design; within the financial/banking and telecom industries. Significant experience as a Business/Data and Testing Analyst, Reporting Lead, with the ability to build databases using Oracle. Strong organizational, communication, presentation, diplomacy, negotiation, and planning skills. Ability to prioritize business goals, while obtaining results in a timely manner.Work ExperienceCiti, Tampa, FL 2017 to 2023VP/Risk & Control Officer - Sr Reporting Analyst - EO&T 01/22 to 07/23Working in partnership with Technology team to automate indicators from disparate and complex datasets to developing advanced analytical processes in Big Data environment utilizing Hive.Partnership with stakeholders at all levels to develop new and impactful Universal Key Indicators (UKI) / Key Risk Indicator (KRI) and evaluation for enhancing the existing indicators as compilation of the UKI data for presentation to Senior Management.Producing ad-hoc regulatory reports, performing other assignments/projects as requested by senior management, handling different BAUs assignments/processes using Cognos Reporting, Tectia, Jira and SAS in Big Data environment and creating new Procedure Control Manual (PCM) documents.Creating presentations with clear objectives, analysis, and benefits to articulate results to stakeholders, Risk Senior Management and Auditors.Managing relationships with data providers to automate metric calculations and handle ICAPs data to review process and requirements.Assuring the integrity of data through effective quality assurance validation processes for data being onboarded to identify possible anomalies, trends, and risks and performing User Acceptance Testing (UAT).VP/LATAM Operations Lead Project Manager - BTSS 08/18 to 12/21Project Manager Lead for Global Corporate Card providing analytics and leadership for 51 countries with focus in LATAM region to ensure a successful program.Managed a team of 8 employees remotely (Costa Rica, Brazil & Mexico) including performance evaluation, compensation, hiring, recruiting, disciplinary actions, terminations, advising, coaching and guiding them on the BAU activities, projects, Service Now (SNOW), ad-hoc reports, internal audits, and Corrective Action Plan CAPs.Hosted bi-weekly regional meetings with region leads and stakeholders also presenting the QRA & ARA reporting.Developed strong relationships and diplomacy with nominated regional business managers to drive compliance and escalation point for issue resolution.Worked in partnership with Risk and Control, Treasury Trade Solutions (TTS), RMO and Citi Corporate Account Support Manager teams for the implementation and migrations for on-time milestones that exceeded customer expectations.Managed metrics for monthly/quarterly reporting cycle to ensure timely escalation of key risks and issues to Management and Risk Organization.Handled Management Control Assessment and Cross Border Automation (CBAT) Tool initiatives.Created additional controls as Asset Risk Control Management MCA, building new ARCMs to ensure the workflows and documentation can identify the risks and implement the appropriate controls.Maintained End User Computing (EUC) portfolio for LATAM and worked on the retirement and decommission project to eliminate manual touch points.Applied reengineer methodology to the EUC lifecycle and Definition Decision Tree to identify and determine the risk levels and proper remediation.Assisted in the remediation of Audit and Regulatory feedback for the data quality and remediation management program.Client Relationship Management (CRM) Sr Analyst Lead - GIDA 02/17 to 07/18Big data analysis using advanced Excel functions and IBM Cognos Analytics system to develop presentations and Monthly Operational Reporting (MOR) for Global Consumer Bank (GCB) Stakeholders and Senior Leaders.Developed, implemented, and administered Issue tracking tool in SharePoint for systematic issues received by CRM/GCB GIDA group and local teams to support NAM, LATAM, EMEA and APAC regions.Airespring Inc., Los Angeles, CA 2006 to 2017Revenue Assurance and Commission Analyst ManagerImproved processes to decrease billing errors and ensured revenue accuracy through comparison processes using MS SQL queries, Access database and advanced Excel.Performed projects and ad-hoc reports assigned by CFO, COO and Revenue Assurance Director.Analyzed, researched, and mined big data for commissions earned against the revenue using advanced MS Access, Excel functions, VBA and Pivot tables to deliver reports on monthly, quarterly, and annual basis.DDI Global Corp. & Allied Waste, Los Angeles, CA 2003 to 2006Billing Coordinator LeadGeneral Ledgers Analysis and reconciliation using advanced MS Excel, Oracle, and Access DB.Assisted Auditors, and Account Managers on special projects and reports.Processed cash payments applied in lockbox deposits against Account Receivables system using Macola, AS/400 accounting, and Oracle Database.FM Discos y Cintas S.A., Bogot, Colombia 1997 to 2003IT Director / Project ManagerDeveloped integrated applications using the Software Development Lifecycle (SDLC) with Oracles methodologic as Strategy, Design, Development, Testing, Deployment and Maintenance for Accounts Receivable, Accounts Payable, Inventory Controls, General Ledger, Payroll, Invoicing, and Editorial Control with Oracle SQL, Designer, Forms, Reports, and Discoverer.Additional SkillsCRM and Data MappingRACI Chart & VISIOCiti Applications CASP / TP-RAP / P2P / RenaultExcellent critical thinking and problem solvingAnalytical and organizational skills with high attention to critical detailsAbility to operate independently with a limited level of direct supervisionOracle Database - Administration & Programming CASE*Method-PL/SQLMS SQL Server Programming & ReportingSystems Development & TPM Life CycleHigh proficiency in MS Office (Excel, Access, SharePoint, Project, PowerPoint, Word, Power BI)EducationBachelor of Computer Engineer / Computer Science IT Politecnico Grancolombiano UniversityCertifications & CoursesLean Six Sigma Green Belt Certification (In Process/USF)Project Management Professional-PMP Certification (In Process/USF)Leadership Development Program (LDP) - CitiGBS Hackett Diploma CertificationSoft Skills Credential (Communication Effectively, Conveying Professionalism, Promoting Teamwork & Collaboration, Thinking Critically and Solving Problems)Oracle Certified Oracle ColombiaOracle Database (Development and Administration) Oracle ColombiaMS SQL Server - PL/SQLCitrix Metaframe |
