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Cyber Security EngineerEMAIL AVAILABLE PHONE NUMBER AVAILABLE Loganville, GAAccomplished and solution-focused professional with substantial experience in developing and managing security/compliance-related infrastructure changes. Proven success in providing exceptional technical assistance and managing a full spectrum of IT operations. Technology-oriented professional; recognized for attaining self-set and company goals with a keen focus on mitigating cyberattack risks. Demonstrated ability to research emerging technologies and maintain awareness of security risks to support security enhancement and development efforts. Adept at formulating compliance and configuration policies, while conducting system analysis. Skilled in addressing and resolving requests related to IT issues in a timely and professional manner. Well-versed in delivering exceptional training services to employees and facilitating senior management by assisting in strategic planning. Team player with exceptional interpersonal, attention to detail, quick learning, and problem-solving skills.Areas of ExpertiseIT Operations ManagementSystem Installation & ConfigurationData & System Security PlanningResearch & DevelopmentSystem Updates & MonitoringTroubleshooting NetworksDatabase AdministrationTeam Building & LeadershipTraining & DevelopmentStrategic Planning & ExecutionRisk Assessment & MitigationCross-team CollaborationTechnical ProficienciesM365, Project Management, Vendor Management, Software Implementation, Network structure and security,MS Server (2012,2016,2019,2022) MS Exchange (2013,2019), HP switches.Career ExperienceExcel Federal Credit Union, Peachtree Corners, GA August 1993 February 2024IT ManagerOversee and evaluate system performance to ensure a smooth flow of operations. Leverage technical expertise for conducting troubleshooting, security patching, and maintenance. Facilitate management by contributing to the development of organizational technology strategies and roadmaps. Develop and enforce policies and procedures. Liaise with executives to plan for short-term and long-term IT system upgrade needs. Assist customers by leading and managing technical aspects of customer-initiated projects from inspection to completion.Developed and managed company network infrastructure.Mitigated technology issues and increased development efficiencies by collaborating with the executive team and CEO.Improved productivity by delivering exceptional training to staff members and steered overall IT department operations.Additional ExperienceIT Technical Support Specialist, Georgia Pacific, Atlanta, GeorgiaEducationAssociate of Science Cyber Security Gwinnett Technical College, Lawrenceville, GAComputer Information System Albany State College, Albany GeorgiaCertificationMicrosoft Certified Systems Engineer |