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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Highly motivated and experienced professional seeking a Management position. Offering a strong background in employee training and development, as well as exceptional leadership skills to drive team productivity and customer satisfaction. Education:Bachelor's Degree in Business Administration (Management) Benedict College, Columbia, South Carolina May, 2020Experience:QuikTrip, Atlanta, GAInitial Trainer and First Assistant Manager Feb 2021 Present Conduct comprehensive training sessions for new employees, ensuring their understanding of company policies, procedures, and best practices. Provide hands-on coaching and mentoring to support employees" skill development and enhance their overall performance. Monitor employee progress and provide constructive feedback to promote continuous growth and improvement. Collaborate with store managers to create and implement training programs that aligns with company objectives and standards. Assist in managing daily store operations, including inventory management, cash handling, and customer service. Ensure compliance with safety regulations and maintain a clean and organized store environment. Resolve customer complaints and address any issues to ensure high levels of customer satisfaction. Support store management in achieving sales goals and optimizing profitability. Daily operating reportsSkills: Leadership: Skilled in motivating and leading teams to achieve goals, fostering a positive work environment, and resolving conflicts. Customer Service: Strong focus on delivering exceptional customer service, handling inquiries, and resolving issues promptly and professionally. Communication: Excellent verbal and written communication skills, adept at conveying information clearly and effectively. Organizational Skills: Detail-oriented and efficient in managing multiple tasks |