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Click here or scroll down to respond to this candidate1Candidate's Name
Determined LeaderStreet Address
Primary contact: EMAIL AVAILABLE PHONE NUMBER AVAILABLE Alternate contact: EMAIL AVAILABLE PHONE NUMBER AVAILABLE I take pride in providing a high level of customer satisfaction. Obtaining a position where I can show my leadership skills and desire to advance is my goal. I have been employed since the age of 15 in various customer service jobs, restaurant hospitality and retail services. With learning these various skills, I have shaped myself into a well-rounded and hard-working individual. On March 17, 2019, I suffered a stroke which left me unable to use my left side. Through my hard work and determination, my physical and occupational therapy activities have made a significant and positive effect on my physical capabilities. Although I am still disabled, I believe that I can be an effective employee.Work ExperienceCashierPanera Bread Westworth VillageNovember 2022 February 2023In this position I greeted all bakery guests, addressed all questions, enter orders and took payment. I also bussed tables and maintained restaurant cleanliness and stocked retail items available for sale.Customer Service RepresentativeTrail Drive ManagementDickies Arena Fort WorthAugust 2022 to November 2022At Dickies, I guided guests to their seats, scanned in tickets and worked security checkpoints. Cashier/Customer ServiceEinstein Bagels Fort WorthJuly 2021 to March 2022In this position I greeted all bakery guests, addressed all questions, entered orders and took payment. I performed opening duties, maintained lobby cleanliness and stocked retail items available for sale. Assisted the team with sandwich and drink preparation. 2Bartender/bar managerDicks Last Resort Dallas, TexasMarch 2015 to March 2019As bartender served restaurant and bar with capacity of over 450 people. As bar manager, scheduled other bar employees, responsible for ordering product and maintaining inventory, profit and loss.BartenderT.G.I Fridays West End, Dallas, TexasDecember 2014 to March 2015Tended bar in high volume customer traffic bar and restaurant. Placed second in Fridays bar wars competition. Competition based upon knowledge of various drinks and flair abilities. Bartender/ServerHard Rock Caf Dallas, TexasJune 2013 to December 2014Closing server and bartender. Checked tasks as scheduled for other servers. I was responsible for end of shift money reconciliation. Promoted to full time bartender within two months of hire. Cashier/Customer ServiceLowe's Home ImprovementMarch 2013 to June 2013My primary responsibility as a cashier is to ring up the customer's items and tender the sale. However, there's much more to the job than that. I'm responsible for encouraging a strong customer relationship through positive defining moments. As a cashier I troubleshoot when customers need assistance and have concerns. And furthermore, spot opportunities for add-on sales that customers may need to complete their projects.Bartender/Server/TrainerGenghis GrillJuly 2012 to February 2013At Genghis Grill I began as a server and was promoted to bartender within the first two weeks. I was responsible for opening the store and preparing the shift for success. I was given the responsibility of counting drawers and maintaining the correct amount. I provided great customer service to my bar guests while multitasking with a full table section. I was responsible for checking all my co-workers' side duties and approving their upkeep; I trained new employees, taking care to teach them with the highest quality customer service in mind.Bartender/Bar-backThe Rainbow Lounge of Fort Worth / Best Friends Club (same owner) - Fort Worth, TX 3January 2012 to July 2012I was responsible for setting up the bar and preparing my co-workers and myself for an extremely fast- paced and fast-moving night. The volume was very high and we always had to think on our feet, making sure to serve our guests quickly. While closing the bar after a 10-hour shift, I counted down my own drawer, restocked product and cleaned.Shift Leader/Bartender/Certified Trainer/ServerT.G.I. Fridays - Arlington, TXMarch 2008 to October 2011Our store was the highest in volume in the region and hosted bar competitions regularly. We accomplished this by being a close-knit team that worked every step of the way together to go above and beyond. I started with this company as a server and quickly moved my way up to bartender, trainer, and shift leader. I was a certified trainer responsible for training new employees through a one- to two- week training process. As a bartender, I had to count my register before and after every shift, being responsible for the cash in each register.Accomplishments include: placing second in Bar Champs- a flair competition and job-knowledge event, closing the bar for the Super Bowl XLV event at Fridays across from Cowboys Stadium, as well as closing the bar at the World Series 2011 event.Server/ CocktailBlue Mesa Grill - Fort Worth, TXApril 2006 to February 2008Working at Blue Mesa gave me the opportunity to learn how to serve in fine dining and catering. My responsibilities included opening and closing the restaurant and helping with the back of the house duties. I also worked Sunday brunches, TCU events and happy hour. EducationArt/AdvertisingUniversity of North Texas - Denton, TX2002 to 2005High School diplomaNolan Catholic High School - Fort Worth, TX1998 to 2002SkillsSupervisionCertified trainingExcellent people skills4Retail skillsBartending and b a r managementFood preparationOperation of the Micros, POSI, and Aloha systems |
