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Street Address  PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEQualification SummaryKNAPHIDEExperience working assembly line.Installing electrical wiresConnecting electrical wires.BEHRExperience working at Behr for 10 years building and assembling radiators for freight liners.Meeting demands and deadlines for shipments.Using Hoist tools to assemble products.NCOExperienced call center representative accepting inbound calls for NCO Group, a global provider of business process outsourcing servicesThree years with Sprint Wireless Customer ServiceExtensive experience with computers, clerical responsibilities, and maintaining confidentiality in compliance with Company policy and applicable law and regulations.WALMARTStock associate for products in the storeIn charge to making sure store appearance is us to company standardsEducationSTRATFORD HIGH SCHOOL, GOOSE CREEK, SCGeneral Studies DiplomaCompleted: May 1990Employment HistoryBEHRProduction Operator- Charleston, SCMarch1999-May2010Assembling radiators in a timely manner to meet production needsUtilizing tools to assemble productsMeeting production deadlines.Standing for long periods of timeNCO GROUP:Sprint Project  Charleston, South CarolinaCall Center/Customer Service Representative, June 2011- April 2014oMaintained professionalism and effective customer serviceoEducated customers on Sprints price plans; technology activation and troubleshootingoResolved problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problemsoProvided thorough, efficient, and accurate updates on computer files for each call made; reported a trend in calls madeoProvided feedback to management concerning possible problems or areas of improvement.oProcessed credit card payments for unpaid accountsoMaintain knowledge of functional area and company policies and proceduresoProvided thorough information and upselling items to clientsWalmart Neighborhood MarketoGoose Creek, SCoStock associate May 2015- December 2016oStocking store suppliesoAnswering customer services and display customer service skills.Century Aluminum  Goose Creek, SCoUtility operator- June 2017- August 2018oOperate forkliftoStack final partsoBanding partsKNAPHIDE -September 2018- PresentExperience working assembly line.Installing electrical wiresConnecting electrical wires.