Candidate Information Name Available: Register for Free Title Cyber Security It Services Target Location US-OH-Wooster Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Friar, Truck Circle, Wooster Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYExperienced and results-driven IT professional with a proven track record in leadership and strategic management, adept at aligning technology solutions with organizational objectives to drive efficiency and innovation, demonstrated expertise in overseeing IT services, infrastructure, and project portfolios in building and leading high-performing teams to deliver exceptional results, for implementing cost-effective solutions, optimizing processes, and ensuring the highest levels of cyber security. Seeking a Director of IT Services role to leverage a comprehensive skill set in driving technological excellence and fostering business growth.EDUCATIONMaster of Science: Management of Information Systems/Cyber-Security (Honors Graduate)Bellevue University, Omaha, NE Diploma Received: 3/15/2015.Bachelor of Science: Systems & Network Administration (Cum Laude)Bellevue University, Omaha, NE Diploma Received: 11/15/2013.United States Army  Honorably DischargedSKILLSAccountabilityAttention to DetailCustomer ServiceDecision MakingFlexibilityInfluencing/NegotiatingIntegrity/HonestyVB-ScriptPowerShellNOC OperationsVOIP ServersStrategic PlanningInterpersonal SkillsLearningReading ComprehensionReasoningSelf-ManagementStress ToleranceTeamworkProject ManagementCyber security ExpertiseBudgeting and Financial ManagementIT Infrastructure ManagementShell ScriptPHPInternetsWANs & LANsISPsIT GovernanceChange ManagementVendor ManagementTeam LeadershipRisk Assessment and MitigationStakeholder CommunicationTroubleshooting SkillsEXPERIENCEVP, IS Director (40 Hours a week, M-F, on-call 24/7) 11/2018 to 12/2023CSB Bank Millersburg, OHI was hired to completely move the banks infrastructure from onsite hardware to a hosting facility. I created a DR site at a separate hosting facility and a robust, immutable backup system. I would be happy to discuss the project.Implemented operational and security measures resulting in a reduction of incidents. My Team and I maintained a spotless rating from Federal Reserve Board audits.Optimized infrastructure, contributing to a 15% increase in network efficiency and a 50% reduction in downtime due to failed connections over my first 3 years.Established new training programs, reduced incident resolution time and enhanced the overall capabilities of the IT team.Implemented incident response policies which provided the steps to handle incidents efficiently.In my last year, I negotiated and implemented services with Arctic Wolf Security.Senior Network Administrator (50 Hours a week, M-F, on-call 24/7) 04/2016 to 10/2018Overhead Door Corporation, Mt. Hope, OHResponsible for Cisco Routers, Switches, and Firewalls. Maintained a Windows Server 2008/12/16 Network of 68 Servers in 4 NOCs across 114 locations in the Americas, achieving a 99.5% uptime rate for critical systems and services. Setup and configured SolarWinds for infrastructure monitoring.Fostered collaborative relationships with cross-functional teams, aligning IT strategies with business objectives and achieving a 15% increase in overall organizational productivity.Optimized vendor relationships, negotiating contracts and maintaining high service standards.Established and maintained key performance indicators (KPIs) to measure IT service delivery, ensuring continuous improvement and alignment with business goals.Designed and implemented an infrastructure upgrade in a 1M sq. ft. production facility with 42 IDFs and 2 NOCs. This provided faster, more reliable, and more available infrastructure for the production facility. (Won an award from the company CIO for this project.)Team Lead/Sr. Engineer, Operations Solutions (40 Hours a week, M-F, on-call 24/7) 12/2012 to 04/2016TD Ameritrade, Omaha, NEDeveloped and implemented automated solutions for nightly processing within the command center. This reduced incident resolution time by 30% and reduced man hours by 28 hours per week.I was the Team Lead overseeing the SDLC of tools development and projects aimed at eliminating exposure to losses, resulting in a 25% improvement in risk mitigation strategies.Participated in new DevOps projects for cloud development trials for the enterprise.Worked on creating command center tools, reducing manual intervention by 40% and enhancing the organization's capacity to proactively address incidents, resulting in a notable improvement in service reliability.I worked on the HA infrastructure team with many departments heads to create a way to complete a corporate failover if needed within 20 minutes. We were all given spot awards once we completed it.