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Title Customer Service Call Center
Target Location US-PA-Pottstown
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  North Evans StreetPottstown, Pa Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a full-time position where my experience in the following fields might be used and further expanded:Call Center Customer ServicePrimary and Secondary clean roomComputer operated manufacturing machineryAsphalt/PavingSkills Summary:Self-starterWork independentlyIntegrity and sound judgmentWork under pressureMulti-taskingQuality controlInterpersonal communicationVerbal and written communicationCustomer serviceClean room procedures/operationsData entry and word processingVarious office equipmentSoftware:oMicrosoft Office (Excel, Word, PowerPoint)oAdobe (Acrobat and Photoshop)oPro ToolsoNative Instruments MaschineoSony (Sound Forge and Acid)Work History:Jul 2022  Jul 2023 Graphic Packaging International - Phoenixville, PAFinishing Machine OperatorReference: Bob Gabe 215-280-1270Under the direct supervision of the Finishing Manager this position provides assistance to the Operator in running quality cartons to customer specifications, at the fastest possible speed. This position also performs other related production duties as assigned by the Finishing Manager and/or management.Visually inspect each load for damage or other non-conforming conditions.Keeps the hopper loaded and ensures the cartons are pulled through the feeder section properly.Ensures new stock is delivered in a timely manner to keep the machine running and to watch for machine jams.Perform in-Process inspections by visually inspecting cartons as they are loaded into the machine.Places off quality cartons in the bins to be weighed and scrapped by the Operator.Assist the Operator in running quality cartons to customer specifications at the fastest possible speed.Visually inspect cartons before feeding to ensure that the proper item is being fed and that there are no noticeably defective cartons being fed.Perform checks for all defects, damaged cartons, and mixing. The Feeder should feed by die position whenever possible.Facilitate proper positioning of cartons in the feed hopper by fanning out or pre-breaking scores as necessary to ensure that cartons are being pulled through feed properly.Ensure new stock (WIP to be glued/windowed/labeled) is delivered in a timely manner to keep the machine running.Observes defects, jams, and all unsafe conditions.Verifies the case count is correct.Assures cartons fit and there is no damage in cases.Reports unsafe conditions to the Operator, Department Manager, or Management Team.Assist Operators during machine down time for clean-up and resolution.Performs other related productions duties as assigned by the Finishing Manager or Management.Jan 2020  May 2022 Clemens Food Group  Hatfield, PASet Down Operator2018  2019 (Seasonal) PennCo Automatic Pool Covers  Broomall, PAPool TechnicianFeb 2014  Jul 2017 Zoomer  Philadelphia, PACustomer Service/DispatcherNov 2016  Jan 2016 Shatter Shield Security  Broomall, PACall Center SalesJan 2014  Present Zodiac Entertainment  West Chester, PAExecutive Producer/Engineer of Pro AudioThroughout 2013  2016 Various Restaurants  West Chester and Devon, PAServer, Barback, Sushi Chef, or BounceroNagasaki Sushi and Noodle HouseoKooma SushioKildaresoThe NoteoOtoro SushiSept 2006  Jul 2013 Bilcare Global Clinical Supplies  Phoenixville, PAPharmaceutical TechnicianDirect supervision, assist in all phases of clinical packaging, labeling, manufacturing and assembly of investigational drug productProofread Labels for clinical trials, making sure that the grammar is correct and that the labels correspond with Federal Regulations and Coordination procedures and complete packaging supplies in accordance with approved manufacturing instructions, company SOPs and cGMP RegulationsOperate Pharmaceutical Packaging Equipment, complete the required documentation associated with the execution of product operationsPerform cleaning of cGMP production areas and equipment as neededJun 2004  May 2006 Oberthur Card Systems  Exton, PAComputer Based Milling OperatorOperate Muhlbaur PC based, jet air powered credit card mill to mill pockets for computer chips to be inserted into the smart credit cards and Federal Identification CardsOperate Muhlbaur credit card tacking tablesClean and perform maintenance of Muhlbaur Credit Card Milling MachineryReview Artwork on smart credit cards, and make sure that that logo placement and artwork corresponds with the Master Draft that is sent by the Bank Proof cards for imperfections such as mistakes in logo placement, mistakes in grammar, Border Alignment, Color Imperfection, Scratches or Unclean cardsObserve that credit cards are being milled properly by taking precise measurements of depth - Observe that the credit card pockets are in spec by using microscopesStatic Clean Room environmentEducation:1995  1999 Owen J Roberts High School  East Coventry, PAReferences:Available upon request

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