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Candidate's Name
Kinsey, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCustomer Service AgentResults-CX - Corpus Christi, TXNovember 2022 to PresentAnswer phones for Blue Cross Blue Shield NJ Get information from provider Handle claimsCase ManagerCarey and Hamner, P.C - Dothan, ALNovember 2006 to September 2022Answer phones Conduct initial client interview Verify insurance information Maintain client files Create and mail letters for representationAdministrative AssistantFACS Management Systems - Jacksonville, FLDecember 2002 to May 2006Answer phones Log support calls Run daily and monthly reports Update monthly travel and appointment calendar Compile training guides Import and export sales invoices into computer and send to Corporate Office CashierCamp Lejeune Hadnot Point C Store - Camp Lejeune, NC March 2002 to November 2002Ring up customer orders Assist customers Organize and stock inventoryCashierMilitary Commissary - Twentynine Palms, CAAugust 1998 to December 1999Check proper ID Ring up customers orders Change pricing on shelfEducationBusiness AdministrationMotte Business College - Wilmington, NCJanuary 1987 to December 1989Diploma in GeneralJohn T. Hoggard High School - Wilmington, NCJanuary 1984 to December 1987Skills Knowledge and Skills Microsoft Office Suite Problem solving skills Communication skills Customer Service skills English Customer service Phone etiquette Data entry