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Harley Manuel Borges Llop Mobile: PHONE NUMBER AVAILABLESenior IT Infrastructure Specialist Email: EMAIL AVAILABLELinkedIn: LINKEDIN LINK AVAILABLEBioSkilled IT specialist with 38 years of experience. My mission is to help businesses optimize their IT systems and processes, and enhance their productivity and security. I am passionate about learning new technologies and staying updated on the latest trends and innovations in the IT field. I value teamwork, collaboration, and customer satisfaction, and I strive to deliver high-quality and reliable IT solutions.SkillsNetwork Infrastructure Administration, System Administration (Windows, Linux), Microsoft Office Suite, Help Desk & Remote User Support, Firewalls, Proxy, DNS, VPN, Antivirus, Security and Incidents Management, Private Branch Exchange (PBX), Voice over IP (VoIP), Infrared and Wi-Fi wireless links, Cloud Computing, Project development.ExperienceIndependent IT & Networks Consultor, Havana, Cuba (2013 - 2023)Provided IT support and advice for various branches and representations of national and foreign commercial companies, leveraging expertise and problem-solving skills, with excellent results. Over 10 years of experience as a network and IT consultant, demonstrating profound technical knowledge and customer service excellence.Technology Manager, Banco Financiero Internacional S.A. (1999 - 2012)Managed the general IT infrastructure, development, security, and financial procedures, including IT staff. Achieved significant reduction in general operating expenses and ensured seamless operation of business infrastructure without interruptions, external attacks, or losses.EducationBachelors degree in Electronic Engineering, Jose A Echevarria Higher Polytechnic Institute, HavanaCuba (1980 - 1985)Specialized in Computer Electronic Machines, gaining comprehensive knowledge in electronic engineering principles and practices.Maxcess Training and Certification, RAD, Prague, Czech Republic (Jan 2002)Hands on training course and Certification for RAD (Israel) Frame Relay and ATM concentrator technology.Structured Cabling Systems Certification Course, Brand-Rex (Spain), Havana, Cuba (Mar 2002)Certification Course about physical network infrastructure.Enterasys Training and Certification, Switching and Routing Technology, Monterrey, Mexico (July 2002)Standard preparation course for Enterasys Switching and Routing Certification. Hands on training course.Cisco CCNA Preparation Course, CENIAI, Havana, Cuba (Jul 2003)Standard preparation course for Cisco CCNA Certification.Intensive Cloud Computing Hands-on Training, thecloudbootcamp.com, Miami, USA (Dec 2023)Acquired cutting-edge skills in cloud computing, preparing for the latest industry demands and technologies.Technical Support Fundamentals, Google, Miami, USA (Jan 2024)Reinforcement of skills in IT technical Support, preparing for the latest industry demands and technologies.System Administration and IT Infrastructure Services, Google, Miami, USA (Feb 2024)Update course on IT resources administration techniques, preparing for the latest industry demands and technologies.