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PHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYForward-thinking and results-driven sales leader with 15 years of experience in partnership development, customer service account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.SKILLSInterpersonal Self-StarterCustomer Service and RelationsCommunicationSales ManagementAnalyticsWritingAccountabilityGrain Origination and MerchandisingWORK HISTORYGRAIN ADVISOR MANAGER-EAST REGION 12/2022 to 12/2023Central Farm Service - Randolph, MNLead and support high performance and individual growth and development amongst team members.Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.Developed and maintained positive relationships with clients in assigned sales territories.Managed team of 5 grain advisors and consistently achieved high procurement targets.GRAIN MERCHANDISING MANAGER- 09/2021 to 11/2022Maple Hurst Farms - Rochelle, ILDevised and administered risk management tools resulting in 14% increase in new customer acquisitions.Maintained professional demeanor by staying calm when addressing unhappy or angry customers.Work directly with sales, customer service, and senior leaders to ensure customer satisfaction and business efficiency.Accomplished multiple tasks within established timeframes.PRODUCER SOLUTIONS SALES MANAGER-DERIVATIVE STRUCTURES 05/2017 to 09/2021Perdue Agribusiness - Salisbury, MDGrew grain origination volume by 8% each year while contacting 40 accounts per day.Monitored industry, technological and economic developments to stay current on potential risks.Employed strong program management skills to successfully define and manage ongoing initiatives designed to control adverse price risks.Produced and filed reports to inform senior management of current activities and progress with investigations.LEAD RISK AND COMMODITY BROKER 05/2015 to 04/2017Perdue Agribusiness - Salisbury, MDKey contributor and team sales leader of new business venture leveraging unique contract offerings to increase grain procurement volumes. productive relationships with prospective and competitive customers to drive sustained growth.Generated 8% ROI from consulting revenue and commissions from trading activity.Created and implemented strategic trading approaches.Discussed financial options with clients and provided informed suggestions.PIONEER SALES REPRESENTATIVE 07/2013 to 04/2015Perdue Agribusiness - Bridgeville, DEAcquired 22 new customers: highest total of 60 Pioneer sales representatives.Handled customer relations issues, enabling quick resolution, and client satisfaction.Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.Resolved customer issues quickly to close deals and boost client satisfaction.GRAIN MERCHANDISER 06/2011 to 06/2013Perdue Agribusiness - Salisbury, MDOriginated corn, soybeans, wheat, barley, and sorghum from local producers to support 12 asset locations.Logged 40 customer calls per day providing market information, contract offering and pricing.Established strong customer relationships to maintain and support business.Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.OPERATIONS SUPERVISOR 01/2011 to 06/2011Perdue Agribusiness - Chesapeake, VAEvaluated team of 10-member performance and productivity, provided feedback and implemented corrective actions.Motivated and trained employees to maximize team productivity.Managed internal operational standards and productivity targets.EDUCATIONThe University of Iowa - Iowa City, IA Bachelor's DegreeEconomics and Entrepreneurial Business Management, 12/2010