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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARY:Over 18 years of successful experience designing, managing, migrating, and supporting IT networks/systems consisting of Windows 2012/2016/2019 R2 Server, Exchange 2010/2013/2016, Active Directory, DHCP, WINS, DNS and SCCM, Commvault Backup and Recovery, F5 Big-IP LTM/GTM, Citrix NetScaler, Citrix Presentation/XenApp, VDI in a box and EMC SAN/NAS Enterprise Storage, Cisco UCS B200 M Blade VMware Esxi 5.5/6.0/6.5 and NetApp On Command System Manager 3.1.1Expertise in Windows 2012/2016/2019 R2 Administration, Active Directory Administration, Teams Configuring and Administration, GPO Admin, Exchange 5.5/2007/2013, Commvault Backup ;SQL Server 2000 Administration, Web Server Administration, ScanMail for MS Exchange,, VMware VCenter/VSphere 5.5/6.0/6.5 Administration, also Vmware Airwatch and IBM Maas360M/O365 and MS Azure cloud environments and components.Made effective Airwatch and IBM Mass360 MDM solutions by provisioning, installation/configuration, operation, and maintenance of systems hardware and SaaS and related infrastructure.Utilized FISMA compliance to implement enterprise-wide security controls based on NIST guidelines, such as NIST SP 800-53, Federal Information Processing Standards (FIPS) 199, and FIPS 200SKILLSServer and Storage hardware (Cisco, HP, NetApp, Pure Storage)Microsoft Windows Server platforms and services (Active Directory, DNS, DHCP, PKI, PowerShell)System Management (Microsoft Systems Center, SolarWinds, SCCM/MECM, DynaTrace)Knowledge of Web Access Management and SSO technologies (Okta, SAML and OAuth)Virtualization and Cloud (VMware, Citrix, Hyper-V, Azure)Microservices architecture used for a collection of small, autonomous services, in which each service is self-contained and business capability within a bounded context. Contained bounded context in an natural division within a business and provides an explicit boundary within which a domain model exists. Identity and Access Management (Active Directory, FIM/MIM, SSO/ADFS)Enterprise Backup and Disaster Recovery (vSphere Data Protection, Site Recovery Manager, CommVault)Enterprise Messaging (Exchange, Symantec Enterprise Vault, Lync/Skype, M/Office 365)System Security (DLP, vulnerability assessment and remediation, Anti-Virus, Host-based Firewall)Web Server platforms (IIS, Apache, SharePoint, F5 Load Balancers)PROFESSIONAL EXPERIENCE:U.S Department of Commerce- Bureau of Economic Analysis, Suitland, MD February 2017-PresentLead Systems AdministratorSupporting on site within datacenter located in Bowie, MD and client/customer at Federal Suitland Center for all BEA region wideAdministered and maintained Microsoft Exchange 2013/Office365 and Skype for Business (formerly Lync) communicationsVery proficient maintaining VMhost servers using VMware 4.0/5.0/5.5/6/VSphere/VMotion and maintaining Hyper - V server core and Windows servers in 2012/2016/2019Accountable patching, imaging, application develop, and as required architect and design using the Microsoft System Center Configuration Manager (SCCM) or currently known as Microsoft Endpoint Configuration Manager (MECM)Utilize SCCM to deploy Windows Servers and Windows 10, patch/update servers/desktops to deploy applicationsExperience installing SCCM site servers and site server roles and configuring SCCM boundaries and boundary groupsInstalled and implemented Okta Access Gateway for securing access to on-prem apps and protecting hybrid cloud infrastructure integrated Okta SSO for more than 150 applications with MFA enabled at Okta level and app-levelIntegrated Okta with Cyberark and also provisioned users into managed endpoints using push groupsHave integrated various applications like Splunk, WorkspaceOne, BOX, Webex and Teams which used varying API tokens for cross platform applications.Experience configuring SCCM operating system deployment task sequences (or equivalent experience with MDT/WDS)Leverage SCCM to provide security updates, cumulative rollups, hotfixes, and other updates as necessary to workstations and servers.Utilized software application which is tightly coupled with optimized IT infrastructure (compute, storage, networking, accelerators, middleware stacks individually or in combination).A compute-centric solution, whether on-prem, managed, in the cloud, or a hybrid.A data-intensive solution that requires massive amounts of storage and/or specialized data management.Products include Identity Manager, Access Manager, Meta-Directory, Directory, iDAR, CMS, Delegated Admin and Directory. Working with Identityand Access Manager integrating with different enterprise applicationsDesigning and producing product offerings for the field using security suites, PKI, Federated Identity Manager, Access/Authentication Manager, and DLP. Solutions that prepared companies for the next steps of Role-Based discovery and implementation for RBAC.Configuration of Citrix server policies, Load Management and Printers in the Farm.Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp for VDI in a box solutionDuties also comprised of Dell physical and virtual servers involving upgrading, installing, configuring and securing Windows server 2012/2016/2019Administered as well as maintained Active Directory forest domain which included creating and configuring users, computers and groups as well as determining group policy pushes down to domain user groupsUsed cloud based solutions (Azure) of migrating of physical and virtual servers to cloud providerMaintained storage area networks and associated technologies that included EMC, Dell and TintriProficiency in PowerShell scripting for administration, automation of processes, and issue resolutionExtensive experience in implementing High Availability Solutions like Replication, Log shipping, Clustering and Mirroring on physical and virtual machinesPerformed analysis and troubleshooting for various Microsoft server issues on hardware pertaining to Dell and HP related servers physical and virtual (VMware Esxi 5.0/5.5/6.0/6.5 and Hyper-V)Provides technical support to system development, database administrators, data security, data communications and helpdesk/service desk on system and application resolution of system errorsHandle incident reports from application support teams, registering calls using available tools, and escalating promptly as neededMade configuration services for persisting state on data or external state, thus from the traditional model, where a separate data layer handles data persistence.Services communicate with each other by using well-defined APIs. Internal implementation details of each service are hidden from other services.Experience in management/orchestration, which contained component for placing services on nodes, identifying failures, rebalancing services across nodes, and such made available to this component as an off-the-shelf technology such as Kubernetes.Used API gateway, instead of calling services directly, clients call the API gateway, which forwards the call to the appropriate services on the back end.Daily duties and responsibilities composed of administering a network with mixed Windows 2012/2016/2019 R2 Enterprise server environment including configuration, operation and maintenance of systems that are desktop computers, and telephone systems that included optimizing system operations and resource utilization, and performs capacity analysisIn-depth working knowledge of Windows 2016/2019 R2 Standard/Enterprise Server, Microsoft High Availability Failover Clustering, Terminal Service, AD, Citrix Presentation/Xenapp, NetScaler, Symantec Corporate End Point Solutions, MS SQL 2012/2014, MS Exchange 2007/2010/2013, and VMware vSphere 6.5/6.7 with ESX/ESXi 6.0/6.5/7.0, and F5 Big IP-LTM/GTMIs highly motivated, works well without constant supervision, capable of close interactions to respond to service requests and thoroughness in problem solvingEnsure tasks & projects are completed in a successful & timely manner. Exhibited ability to resolve problems effectively, efficiently & with minimal supervision required to ensure minimal disruptions & unplanned downtime of the network infrastructure. Facilitates problem resolution, escalations, and system-wide troubleshooting and support with a demonstrably superior level of proficiencyAchievements:Streamlined method of migrating new user accounts and amended licenses to Office 365 cloud/hybrid environmentStreamlined within O365 setting up and configuring groups, resources and shared mailboxesDiagnosed sync issues between AD and Office 365 with all aspects of accountsMaintained and configured support of Skype for BusinessInstalled and configured complete end to end solutions like FlexPod, MS-SQL 2014 Cluster, VMware Cloud,Citrix Cloud which included installing Storage, Server, Application and Cisco networking for optimized performanceInova Health System, Sterling, VA March 2015-December 2016Sr. Network Systems ArchitectSupporting on site within datacenter client/customer at all INOVA health care facilities region wideAdministered an (10) node Exchange 2010 servers by providing efficient mail routing through SMTP services on separate Windows 2003 servers as well as internal and external DAGs and DNS serversResponsible for deploying Airwatch into INOVA infrastructure that included Console, Device/Services,Secure Email Gateways and Mobile access Gateway nodesAdministering and troubleshooting on a daily basis all aspects of Airwatch pertaining to all units including tablets, mobile phones and corporate owned devicesAdvanced experience supporting applications on the Windows IIS platform, in an multiple web server load balanced environment Strong understanding of infrastructure technologies and systems such as dns, ssl, load balancers (F5 BigIP), and firewallsCo-ordinated with application team to understand their application nature and worked with build team to have generated build packages for .Net applicationsTesting in working in the build organization as part of the AWS Practice team providing technical support needed for proof of concept as part of business unit and architecting quick start solutions for implementation to productionTested internal clients to move to AWS cloud and eliminating the use of internal data centerSet-up AWS CloudWatch metrics and built centralized dashboards for capturing data profiling details from real-time ingestion of data in Spark and its movement along the pipelineProficiency in PowerShell scripting for administration, automation of processes, and issue resolutionUnderstanding of perimeter SMTP appliances such as Cisco IronPort SMTP routing appliancesUnderstanding of Electronic Records Management and document lifecycleFamiliar with diagnosing issues related to Networking components (e.g., firewalls, load balancers, web browsers, TCP/IP, SSL, HTTP, LDAP, etc.)Due to compliance and auditing of HIPPA of its information security program, security policy and remediation were put in place in order to achieve HIPPA outcomes, INOVA Health Systems focuses on key area: Addressing security-related issues that contributed to the information material weakness reported in the auditTrouble shoot and Escalate tickets on customer account issues and service impacted for Windows 2008 R2/2012 R2 servers programs and application services as well as troubleshoot and escalate tickets affecting local and regional officesPerformed analysis and troubleshooting for various Microsoft server issues on hardware pertaining to Dell and HP related servers physical and virtual (VMware Esxi 5.0/5.5/6.0 and Hyper-V)Installation, testing, implementation, and updating of in house and third party system software application packages via SCCMProvides technical support to system development, database administrators, data security, data communications and helpdesk/service desk on system and application resolution of system errorsHandle incident reports from application support teams, registering calls using available tools, and escalating promptly as neededDaily duties and responsibilities composed of administering a network with mixed Windows 2008 R2/2012 R2 Enterprise server environment including configuration, operation and maintenance of systems that are desktop computers, Windows 2003 Servers and telephone systems that included optimizing system operations and resource utilization, and performs capacity analysisIn-depth working knowledge of Windows 2008/2012 R2 Standard/Enterprise Server, Microsoft High Availability Failover Clustering, Terminal Service, AD, Citrix Presentation/Xenapp, NetScaler, Symantec Corporate End Point Solutions, MS Lync 2010, MS SQL 2008/2012, MS Exchange 2007/2010/2013, and VMware vSphere 5.5 with ESX/ESXi 5.1/5.5/6.0, and F5 Big IP-LTM/GTMIs highly motivated, works well without constant supervision, capable of close interactions to respond to service requests and thoroughness in problem solvingEnsure tasks & projects are completed in a successful & timely manner. Exhibited ability to resolve problems effectively, efficiently & with minimal supervision required to ensure minimal disruptions & unplanned downtime of the network infrastructure. Facilitates problem resolution, escalations, and system-wide troubleshooting and support with a demonstrably superior level of proficiencyAgilex Technologies/Accenture Federal Services (US Dept of Veterans Affairs), Chantilly, VASr. Network Engineer August 2014-March 2015Supporting on site with client/customer at the Department of Veterans Affairs located in 810 Vermont Ave, Washington, DCThe VA Department continues to face significant challenges in complying with the requirements of FISMA due to nature and maturity of its information security program. In order to achieve FISMA outcomes, the Department focuses on key area:Addressing security-related issues that contributed to the information material weakness reported in the audit of FY 2012Trouble shoot and Escalate tickets on customer account issues and service impacted for Windows 2008 R2/2012 R2 servers programs and application services as well as troubleshoot and escalate tickets affecting local and regional officesPerformed analysis and troubleshooting for various Microsoft server issues on hardware pertaining to Dell and HP related servers physical and virtual (VMware Esxi 5.0/5.5/6.0 and Hyper-V)Installation, testing, implementation, and updating of in house and third party system software application packages via SCCMProvides technical support to system development, database administrators, data security, data communications and helpdesk/service desk on system and application resolution of system errorsHandle incident reports from application support teams, registering calls using available tools, and escalating promptly as neededDaily duties and responsibilities composed of administering a network with mixed Windows 2008 R2/2012 R2 Enterprise server environment including configuration, operation and maintenance of systems that are desktop computers, Windows 2003 Servers and telephone systems that included optimizing system operations and resource utilization, and performs capacity analysisVerizon Enterprise Solutions, Ashburn, VA April 2011-August 2014Sr. Network Specialist OperationsWorked Network Operating Center/Security Operating Center in managed support facility for various federal and commercial clientsWeb hosting system engineer for web implementation team, responsibilities included the design, installation, configuration and integration of IIS web platform software to host complex applications in Windows and UNIX environmentsTrouble shoot and Escalate tickets on customer account issues and service impacted for 2008 R2 servers programs and application services as well as troubleshoots and escalates tickets affecting switch in Los AngelesPerformed analysis and troubleshooting for various Microsoft server issues on hardware pertaining to Dell and HP related servers physical and virtual (VMware and Hyper-V)Implemented solution to eliminate duplicate SCCM GUID's thus creating client stability and integrityMitigated and repaired misconfigured SCCM site settings (i.e: Application host file/IIS/Distribution point issues, Hardware inventory and Software inventory misconfigurations and elimination of unused SCCM site roles)Worked with Network Security team to ensure proper SCCM ports where implementedResponsible for troubleshooting and maintaining overall client and server health for entire SCCM infrastructureDesigned, implemented and documented WSUS/SUP solution for Microsoft Security patch compliancePackaged, advertised and deployed third party security updatesInstallation, testing, implementation, and updating of in house and third party system software application packagesProvides technical support to system development, database administrators, data security, data communications and helpdesk/service desk on system and application resolution of system errorsHandle incident reports from application support teams, registering calls using available tools, and escalating promptly as neededTravelex Global Business Payments, Washington, DC August 2010-January 2011Sr. Systems EngineerBowhead Information Technology Services Inc., Alexandria, VA/ActioNet Inc (Department of Transportation)Sr. Systems/Network Engineer IV September 2008-July 2010Metters Industries Inc., McLean, VA July 2007-September 2008Sr. Network Systems EngineerLoan To Learn Educap Inc., Sterling, VA February 2006-May 2007Sr. Systems AdministratorAmerican College of Radiology, Reston, VA March 2005-February 2006Systems EngineerCommunications Engineering Inc., Newington, VA September 2003-June 2004IT Manager/Network AdministratorVerizon, Herndon, VA May 2001-May 2003Sr. NT Systems Engineer & LAN/WAN AdministratorApex Systems Inc., (General Services Administration), Washington, DC June 2000-March 2001Systems AdministratorEDUCATION:Nothern Virginia Community College, Annandale, VAComputer Science & General Studies, 1990-1992TRAINING:Delta Micro Systems Inc., Rockville, MDMCSE Certification Program, November, 1997Software Certifications, MCSE+I (NT 4 track), Merant PVCS |
