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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLECAREER GOAL - Seeking an Administrative Coordinators / Customer Service position with a company/ agency, which will utilize my skills, abilities, and great experience which I have built in the business/public administration field. I have developed a never say never approach to making projects successful and hope to find a position that fits my skill set.EXPERIENCEMay 2019 PresentSales Support/Customer Service Coordinator, Hillcrest FoodserviceHillcrest Foods is a wholesale and retail foodservice company with over 10,000 products servicing Cleveland Restaurants, Hotels, Grocery Stores with an entire line of special-order products.I coordinate driver schedules with Shipping Dept and Receiving InvoicingProcess all special order requests, keep track of inventory, and purchasing through Power Net and Powercell. All microsoft programs working on the AS400 platformPhone and sales support - other related administrative dutiesDrive sales calling and taking orders from a list of customer contacts throughout the weekWork to integrate new program Message Desk platform to stramline the customer process, through on going updates and changes with the order process, cutting down on daily phone time with instant acces to customer ordersAUGUST 2013 FEBRUARY 22, 2019ADMINISTRATIVE ASSISTANT, SANSON COMPANYSanson Company is the largest wholesale and retail product company in Cleveland, Ohio.I coordinated driver schedules with Shipping Dept and Receiving Invoicing, Template(Temperature control) procedures for outgoing trailers, coordinated People Net program schedules and tracking routes for drivers. Coordinated State and Local regulation forms, scheduled the drug testing program for the drivers.Assist with the coordinating of Discount Drug Mart account processing and invoicesBackup Cashier duties; reconcile daily cash accounts, daily deposits, credit card processing.JUNE 2011 AUGUST 2013PROJECT/MARKETING COORDINATOR COMMUNITY SCHOOLS,ICM INTEGRATED CONSULTING MANAGEMENT OAKWOOD VILLAGEImplemented training course for new recruits speeding profitabilityCoordinated School bus drivers program.Project Consultant performance management plan for Charter Schoolsassociated with Whitehat Management of Akron, Ohio.Enrollment and Marketing plan implementation for 2011 and 2012 schoolyears, surveys, developed brochures and other related assignments.EDUCATION1995Cleveland State University Cleveland, OhioB.A., Political Science with a Minor; Business Administration.Graduated Summa Cum Laude.2000M.A., Political/ History2002M.S.U.S., Urban Studies; additional course work in Public Administration/PublicAffairs1990Commercial Photographer - Wedding and Portrait portfolioCooper School of Art, Carnegie Ave. Cleveland, OhioSKILLSCommercial projects - Weddings, Portrait Work, Real Estate, and Architectural work. All formats 4x5, 35mm, various other related mediums; film, digital, graphic arts.Project Management Implemented training program for ICM attendees, created surveys, and developed brochures for ICM training programs |