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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEvart, MI Street Address
WWW: Bold ProfileThe position will offer diversity and challenge while providing opportunities for personal and professional growth along with opportunities to be helpful to other people. The position will also offer the opportunity to work with people in a problem-solving capacity, adding value to business activities. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.ProfessionalSummarySkills General Manager,Plant and Retail Operations Manager,Office Manager,Retail Department Manager;Collections Clerk; Sales Executive;Insurance Agent;Quality Assurance Manager;Project Management;P&L responsibilities,Investigating discrepancies and researchsolutions,PProficiency in computer operationincluding AS400 system interface,spreadsheet, word processing,SPC,Internet software applications.Fork truck and general labor experience.Mechanically inclined.Problem Solver.Flexible and Adaptable11/2016 - 04/2021Licensed Pest Control ProviderIndustrial Fumigant Company08/2015 - 10/2016Project SupervisorStratosphere Quality04/2012 - 05/2015Optical ManagerVision Center at MeijerWork HistoryComplete pest control services for food manufacturing facilities to include daily/weekly service in conjunction with special services like fogging, fumigation, avian and wildlife mitigation, and other services related to food safety. Life cycle management of third-party inspection projects at host facilities Setup, staffing, definition of projects, customer communication, management of sort activity, and quality outcomes meeting host facility needs while protecting customer interests Writing work/inspection instructions and auditing compliance. Operational management of corporate retail optical store licensed to operate in the 05/2011 - 04/2012Warranty Setup TechnicianContract position - Eaton Corporation12/2008 - 04/2011General ManagerAmericas Best Contacts & Eyeglasses03/2004 - 12/2008General ManagerNeighborhood Cleaners04/2003 - 03/2004Office ManagerThe Eye AssociatesMeijer stores Manage patient flow, staffing, ordering, and other facets of day-to-day operations Marketing and growing the business to exceed the financial plan. Mechanical setup and teardown of Medium to Heavy Duty Truck transmissions for failure analysisParticipated in 5S initiatives in the facility and assisted other functional areas with testing, shipping/receiving, and other duties as requested. Operational management of a corporate retail optical store P/L responsibilities have included maintaining profitability through cost containment in a declining market Grew business in the first year exceeding the budget plan by 24% Responsible for daily operations, HR functions, including hiring decisions, training, counseling, discipline, and termination where necessary.Operational management of two site retail dry cleaning facilities with an on-site processing plant at the main siteP/L responsibilities have included maintaining profitability through cost containment in a declining market Increased Sales / Labor ratio from high teens to mid 30% range over 4 years Implemented a computerized order tracking system that reduced retail side labor by roughly 25%The same system reduced lost items from approximately 125 / yr to 15, which in turn reduced claim costsResponsible for daily operations, HR functions, including hiring decisions, training, counseling, discipline, and termination where necessary Responsible for DLEG, MDEQ, and other agencies for inspections and reporting Operational and preventive maintenance on all equipment including high-pressure steam boiler, processing equipment, computer, and peripheral maintenance. Manage Office to optimize staff utilization and branch office profitability Scheduled appointments for medical staff, Coded and entered medical diagnostic data, billed visits to insurance companies and collected amounts due from patients, greeted patients and coordinated visits, collected and entered patient personal and insurance data, built patient charts and maintain files, and performed other office duties as neededOperate a computer using MICROMED, AS400, spreadsheet, word processing, and other applications.03/2002 - 04/2003Retail Department ManagerK-Mart01/2002 - 07/2002Collections ClerkThe Eye Associates04/2001 - 01/2002Digital Sales SpecialistDynamic Business Systems10/2000 - 04/2001Insurance AgentBankers Life and Casualty Co10/1995 - 10/2000Quality Assurance ManagerAlsons CorporationProvide assistance to customers to drive sales, maintain retail merchandising procedures including inventory and presentation, manage efforts of support staff, manage profit and loss in departments, including investigating discrepancies, assure proper placement, pricing and signage for merchandise, set ad merchandise and assure appropriate signageOperate computer and RMU for report generation, inventory processing, investigation, verification of information, and correction of discrepancies.Improved collections efficiency by promptly contacting delinquent customers and negotiating payment arrangements.Reduced bad debt losses with diligent follow-up on overdue accounts and timely escalation of issues to management.Maintained accurate customer records, updating contact information and account details as needed.Enhanced team productivity by sharing best practices and collaborating closely with colleagues to resolve complex cases. Managed New Business development for company startup Managed client prospecting and sales activity, including appointments and scheduling, and developed knowledge of applicable industries, industry segments, and competitor products through research and studyManaged business expenses and costs, serviced existing client base as needed, and applied training and development to daily sales activity Operate a computer using spreadsheets, word processing, and other applications. Managed New Business development for company startup Managed client prospecting and sales activity, including appointments and scheduling, and developed knowledge of applicable industries, industry segments, and competitor products through research and studyManaged business expenses and costs, serviced existing client base as needed, and applied training and development to daily sales activity Operate a computer using spreadsheets, word processing, and other applications. Managed a department of four inspectors, one technician, and one returns clerk in the Plumbing Products Division of Masco CorporationMaintained budgeting responsibility including forecast versus actual, personnel management, and technical development Developed inspection standards with manufacturing and engineering in receiving, 08/1983 - 10/1995Quality ManagerPerstorp Componentsinjection molding, and assembly areasDeveloped inspection standards and specifications with supply base in decorative plating facilities, injection molding, and purchased productsDeveloped inspection standards and specifications with customers for finished surfaces and finished products, including storage, shipping methods, and practicesResearched discrepancies and implemented corrective action to improve quality and productivityImplemented gage control and documentation program in the injection molding department Implemented and managed two safety programsOperate a computer using AS400, SPC, spreadsheet, word processing, and other applications Developed program management skills through new product launches Assisted in the move of the facility to a new location, including closure of the old facility, inventory, and preparation for auction of items not moved to a new location. Served as Management Representative for QS9000 implementation Managed a department of three production auditors, one SPC analyst, one technician, and a product test lab staff of threeSupported Project management team in vehicle development during all phases of pre-production and launchInvestigated and resolved customer and supplier concerns, including site visits and documentation Worked with GM to certify test lab and equipment Responsible for in-house quality training and records Duplicate responsibilities in Fort Wayne, IN facility Daily departmental administration, including personnel management, budget reconciliation, cost of quality tracking, and reportingCoordination of procedures and testing for product certification, documentation of procedures, and upkeep of quality manualsConducted internal and external quality system surveys to assess the effectiveness of quality management processes.Some College (No Degree), Approximately 64 Credit Hours, Business Management, Glen Oaks CC, 1984 To 1986,, Centreville, MI06/1974 High School Diploma, Portage Central HS, Portage, MI EducationSpecializedTrainingAMERICAN SUPPLIER INSTITUTE SEMINARS Statistical thinking for manufacturing process control. Taguchi methods - Quality engineering.FLORIDA SCHOOL OF INSURANCE Life and annuities license preparation class Health insurance license preparation classHILLSDALE WORKFORCE DEVELOPMENT CENTER Microsoft Excel user training Microsoft Word user training MICHIGAN REAL ESTATE LICENSE CDL-C with HAZMAT ENDORSEMENT |
