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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with 10+ years management experience and strong leadership skills. Facilitates efficient workflows, communicates effectively with co-workers and staff and follows policies, procedures and guidelines to ensure consistent quality.Well-organized, manages time and priorities in multi-task environmentsAble to make decisions and implement course of actionEffective problem solver, able to assess situation and identify solutionsPays close attention to detail to ensure accuracy and maintain compliant documentationElectronic Medical Records (EMR / EHR) Greenway Prime Suite EHRAloha POS Digital Dining POS Micros POS Focus POSMicrosoft Office / MS Excel MS Word MS PowerPointKEY QUALIFICATIONSCharting Filing Processing Co-Payments Appointment Scheduling Medical TerminologyCMS1450 UB04 CMS1500 Healthcare Claim Cycle Insurance Verification HIPAA ComplianceInsurance Billing Procedures Medical Office ProceduresAccounting Payroll Banking Systems Healthcare Law Anatomy & PhysiologyHuman Resource Management Organizational ImprovementsInterpersonal Professional Communications Business Office OperationsMedical Practice Management Systems Practice Structure Leadership & ManagementEDUCATIONUltimate Medical Academy Associate of Science Degree Healthcare Management, 2020RELEVANT PROFESSIONAL EXPERIENCESushi Zushi San Antonio, TX 01/2020 PresentServer / BartenderEnroll customers in bar loyalty program and manage customer memberships in computer systemEnsure appropriate alcohol consumption levels are not exceededTook customer meal orders and accurately relayed orders and special requests to kitchen staffWork as a team to meet and exceed guest expectationsJohnny Carinos Italian Restaurant San Antonio, TX 08/2019 01/2020Lead Server / Customer ServiceVerified identification for alcohol sales and prepared cash drop at the end of each shiftManaged servers cash bank throughout shift, delegated tasks and ensured duties were completeProvided customer service and an ultimate dining experience for guestsEnsured the table stays clean throughout the meal and collected and processed paymentsProvided efficient and effective communication with other kitchen and bar staffTook orders, served food and beverages to patrons and resolved customer complaintsUsed sales techniques to increase food and beverage revenueThe Home Depot San Antonio, TX 05/2018 08/2019Retail Sales Associate / Customer ServiceGreeted customers, and answered questions regarding services and productsHelped locate products, checked prices on merchandise, and stocked and organized shelves and displaysWorked as a team member and provided paint assistance when neededComfortable working in fast-paced environment with diverse customers and staff membersMatamoros San Antonio, TX 07/2016 05/2018Lead Server / TrainerDelegated tasks and used sales techniques to increase food and beverage revenueOversaw employees, reported behavior to management and trained new hiresResolved customer complaints, took orders and processed paymentsPrepared cash drop at the end of each shift, managed servers cash bank and verified identification for alcohol salesEnsured that serving staff were aware of the signs of intoxication and when to stop serving alcoholThe Grill at Leon Springs San Antonio, TX 04/2007 06/2016Manager / Customer ServiceCreated employee schedules, oversaw 20 employees and prepared bank depositsCompleted closing duties, took inventory, ordered supplies and evaluated employee job performanceHad significant input into the hiring and firing decisions of the companyImplemented policies and procedures, processed payroll and hosted banquets for San Antonio SpursManaged the entertainment schedule, established payments for entertainment and communicated with each entertainer if they met expectations and were invited backMaintained event guest lists, planned fundraiser events and communicated with San Antonio Spurs owner Gregg Popovich on planning team banquetsVOLUNTEER EXPERIENCESan Antonio Food Bank San Antonio, TX 03/2011 PresentVolunteerTeamed with executives of the San Antonio Spurs/San Antonio Food Bank in annual Champions Against Hunger event, raising and average of $150,000 for 2011, 2012, 2013 and 2014 |
