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PHONE NUMBER AVAILABLEEMAIL AVAILABLETampa, FloridaC O N T A C T P R O F I L EE D U C A T I O NW O R K E X P E R I E N C EBusiness Administration in ComputerInformation SystemGeorgia State University1990 - 1994B. B. A in Computer Information SystemPost Graduate CertificationLeicester University2008 - 2012Post Graduate certification in TelecomMBAManpower Management HeadInitialOversee the comprehensive management of 5,347 skilled and unskilled staff across various departments.Directly manage two regional managers, providing guidance and support to ensure operational efficiency and alignment with organizational goals. Supervise three operations managers, coordinating their efforts to optimize productivity, streamline processes, and maintain high standards of performance.2022 - 2023Highly skilled technology professional with 18+ years of program management, sales, and strategic business expertise. Proven track record in designing, executing, and managing enterprise projects, emphasizing technology's role in achieving business objectives. Exceptional leadership skills, delivering superior outcomes with meticulous attention to detail. Known for a proactive work approach, consistently exceeding expectations in fast-paced environments. S H A R I F K A T E E BP R O J E C T / P R O G R A M / D E L I V E R Y M A N A G E R Head Of OperationsInitialManaged the regions yearly Budget (P&L) of $97 million. Formulated business strategy with the executive team. Designed policies that aligned with overall operations strategy & and change management.Oversaw customer service operations and found ways to ensure customer retention and increase sales.Evaluated risk and led quality assurance efforts.Developed and implemented project plans for process improvements, technology enhancements, and organizational changes. Led cross-functional teams to deliver projects on time, within budget, and to stakeholder satisfaction.Directly manage two regional managers, providing guidance and support to ensure operational efficiency and alignment with organizational goals. Supervise three operations managers, coordinating their efforts to optimize productivity, streamline processes, and maintain high standards of performance.2021 - 2023Digital Transformation LeadInitialLead and drive digital transformation initiatives across the organization, aligning technology solutions with business objectives.Develop and execute strategies to leverage emerging technologies, enhance operational efficiency, and improve customer experiences. Collaborate with cross-functional teams to identify digital opportunities, prioritize initiatives, and ensure successful implementation. Establish key performance indicators (KPIs) and metrics to measure the impact of digital transformation efforts, driving continuous improvement and innovation.2021 - 2023Likedin: SharifkateebP R O J E C T L I S T SFacility Management DigitaltransformationERP - Dynamics 365 ImplementationSmart Environment ImplementationTotal Facility ManagementImplementation projectSTC Storage Migration &Implementation projectViVA Telecom Storage MigrationMobily Telecom Co-location &Managed Services Data Center IVS H A R I F K A T E E BW O R K E X P E R I E N C EB U S I N E S S S K I L L SR E F E R E N C E SStrategic PlanningProgram ManagementTechnology IntegrationDigital TransformationProject LeadershipStakeholder ManagementVendor ManagementRisk EvaluationChange ManagementExcellent CommunicationReporting & PresentationITO Consultant (Expert Matter Specialist)DXC TechnologyAssessed client IT operations and recommended solutions. Managed organization change management team ( Facility Management) Developed and implemented IT strategies and plans to improve efficiency, performance, and security.Provided technical guidance and support to clients in the areas of network infrastructure, security, cloud computing, data management, and related areas. Designed and implemented IT solutions to meet clients' business requirements. Mentored and coached junior consultants and technical staff Built and maintained client relationships to understand their evolving IT needs and ensure customer satisfaction.Collaborated with cross-functional teams to resolve technical issues and drive project delivery.2016 - 2021Data Center Planning Executive ManagerMobily Telecommunication CompanyManaged projects relating to IT, Support Services, planning & and logistics, and vendor management.Supported the marketing & and sales acting as pre-sales to increase the sales target.Led a large team of 106 resources as the Executive Manager of telecom Data Center/Infrastructure Planning.Coordinated with department leadership to prepare and maintain annual department operational budgets.Designed and planned all activities of IT/Telecom facilities, power & and site operations.Enforced TFM policies and procedures to maintain 7/24/365 site availability. Spearheaded projects in compliance with design codes, construction codes, regulations, safety standards, and schedules.Developed new business leads by building Managed Services and IT/Telecom services. Provided training and development for junior staff as a key responsibility within the job role.2004 - 2016Technical Project ManagerEmcIn my role as an individual contributor reporting to the Program Manager, I played a crucial role in the management of all storage projects for STC. I undertook various responsibilities, including project planning, requirements gathering, scheduling and work planning, communications, issue resolution, cost tracking, financial reporting, and change management. 2012 - 2013T E C H N I C A L S K I L L SAgile/Scrum MethodologiesMicrosoft Azure ImplementationPower BI ReportingDynamic 365 ImplementationMS Project ManagementVisio ExperienceERP & CRM ImplementationCloud Computing, Infrastructure &Communication.MS Office ExperienceJIRA KnowledgeAvailable Upon RequestA C C R E D I T I A O NAccredited Tiers Specialist (ATS) # 200 byUptime Institute.Certified Practical Data Centre Designer(PDCD) by BTECCertified International Project Manager(IAPM)Certified in Managing IT Projects (GeorgeWashington University)PMBOK extensive knowledge & Methodology(PMI Member since 2009)Certified Risk assessment and mitigationplannerPMP Crertification in progressTelecom Project EngineerAvaya 1999 - 2002Telecom OperationAmdocs Inc. 1998 - 1999P R O J E C T / P R O G R A M / D E L I V E R Y M A N A G E R