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Title Customer Service Data Entry
Target Location US-CT-New London
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Candidate's Name
EMAIL AVAILABLE  PHONE NUMBER AVAILABLELinkedIn  New London, CT Street Address
Results-driven professional with strong attention to detail and extensive experience providing exceptional customer service. Highly skilled in inputting, managing, and organizing data to ensure efficiency and data integrity. Demonstrated ability to handle high-volume data entry tasks in a dynamic team in a customer-focused environment, while maintaining a high level of accuracy. Familiar with multiple types of office equipment and software applications. Able to quickly learn and apply new skills, systems, techniques, and technologies.Areas of ExpertiseFinancial ReportingRecordkeeping & TypingCorrespondence HandlingAccount ReconciliationsResearch MethodsCold CallingProblem-SolvingActive ListeningExcellent CommunicationProfessional ExperienceBig Y, Groton/Norwich - CashierSuccessfully handled cash and customer orders; maintained receipts, records, and withdrawals. Cultivated strong customer relationships and ensured seamless maintenance of the front-end service area. Counted the contents of the cash register drawer at the end of each shift.Home Depot, Montville - Seasonal Customer ServiceDelivered customer service by managing the desk. Conducted thorough research on accounts and orders. Demonstrated adeptness in cash handling procedures and addressed customer inquiries to enhance overall customer satisfaction. Built trust and created rapport through interactive communication.Norwich Public Schools, Norwich - Paraprofessional SubstituteFacilitated individualized engagement with students, particularly those in need of extra support with academic tasks. Maintained positive student conduct. Provided individualized attention to students and helped them learn class material. Assisted classroom teachers for short or long-term periods of time in the absence of paraprofessionals.Stop & Shop Pharmacy, Norwichtown - Pharmacy ClerkPerformed front counter responsibilities encompass customer service, prescription filing, payment processing, data entry, counter area upkeep, and supplies procurement. Cultivated strong relations with recurring customers, addressed inquiries about prescriptions, and facilitated seamless payment transactions.Chelsea Groton Bank, Waterford - TellerManaged cash transactions, processed payments, and verified vault contents. Oversaw branch opening and closing procedures; conducted drawer balancing and reconciliation. Addressed account queries and fulfilled requests for document copies. Delivered excellent customer service, comprehensive bank services, and product information to customers. Demonstrated success in consistently achieving monthly goals for acquiring new accounts within the branch.Candidate's Name
EMAIL AVAILABLE  PHONE NUMBER AVAILABLELinkedIn  New London, CT 06320Eliza Huntington Home for Retired Women, Norwich - Receptionist & Resident Liaison (Monday & Friday)Welcomed visitors and new residents; offered administrative assistance to the Executive Director and team. Managed phone inquiries, oversaw petty cash, aided residents with off-site outings, and addressed personal paperwork or inquiries. Stepped in for the Recreation Director to uphold daily activity schedule in an engaging environment.Pfizer Inc., Groton - Technical Expert/Database AdministratorProgressed from a secretarial role to becoming the administrator, showcasing a commitment to professional growthTechnical Expert/Database AdministratorFacilitated seamless audit processes by providing essential support in compliance with set financial regulations.Supervised security measures and access protocols for financial reports, while ensuring integrity of sensitive data. Conducted monthly account reconciliations and resolved complex transaction issues. Contributed to accuracy and transparency of records Ensured upkeep of a comprehensive global database, encompassing financial information from all company sitesFinance Services SpecialistContributed to the development, maintenance, reconciliation, and timely delivery of monthly reporting. Performed data entry and validation. Conducted cost and benchmarking analyses as well as thorough research on financial transactions and educated clients on interpretation of reports.Secretary/Administrative AssistantProvided administrative support to Controller, Finance Director, and various department members. Handled incoming and outgoing correspondence responded to emails and managed phone calls. Organized and maintained files and documents; preparing reports or presentations.EducationCertified Paraprofessional Womens Business Development QuickBooksAffiliationsGreater Norwich Chamber of Commerce Womens Business Development CouncilSoutheastern Connecticut Womens NetworkVolunteeringOtis Library William W. Backus Hospital Thames River Family Program NCDC Committee Assignments Foundry 66

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