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Click here or scroll down to respond to this candidateCandidate's Name
Drexel Hill, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service, call center, inside sales, outside sales, account management, appointment setter Candidate's Name
Philadelphia, PAWork ExperienceClient Service RepresentativeVanguard - Drexel Hill, PAApril 2022 to Present Partner with our clients via inbound phone calls to assist them with a wide range of financial inquiries, from account maintenance to identifying and resolving issues Proxy SolicitorAST Solutions - Drexel Hill, PAJanuary 2021 to January 2022A Proxy Customer Services Representative 1 (CSR1) will work remotely, is an extremely professional individual, with excellent reading comprehension and verbal communication skills. To be successful maintaining expected performance levels Calling shareholder all over the US soliciting them to vote the proxy materials for the different proposals as it relates to their investments. High call volume. Offer exceptional customer service on every call, and go above and Appointment SetterAxion Healthcare - Blue Bell, PAJanuary 2020 to January 2021Taking inbound calls from beneficiaries in New York State. Setting appointments for our licensed agents to call or see them in person and go over the VNSNY Choice Total Medicare plan. Senior Customer Development AdvisorIron Mountain - Royersford, PASeptember 2018 to February 2019Grew assigned accounts Retention of current Iron Mountain customers provided solutions to meet customer needs while uncovering and selling new opportunities for revenue growth quota attempt Provided solutions that included information management, digital transformation, secure storage and logisticsDigital Marketing SpecialistHIBU - King of Prussia, PAJuly 2017 to April 2018Fearlessly prospect and cold call new SME's across the country to present the value of HIBU's advertising and marketing solutions, such as websites, SEO/SEM, and mobile optimization Execute sales strategies and deliver effective sales presentations with passion for clients Study to become an expert in all HIBU products, solutions, and systems Follow up with clients to build a trusted advisor relationship Sell in a highly productive and competitive environment achieving and exceeding sales objectives Personal Care AssistantOrlando, FLI.C.E - Orlando, FLApril 2015 to July 2015Handled outbound calls to prospective active and or retired military and government employees Required to meet sales goals expectationsI was able to achieve sales rewards and spiffs as well as meeting daily and monthly goals Enhanced customer satisfaction, problem resolution and retention Developed customer relationshipsReviewed purchases routinely and recommended additional savings opportunities Consistently exceeded my individual sales goalsProvide training for customers on internet features and functionality while visiting oversimplification.com Personal Care AssistantHome Health Services - Orlando, FLJune 2012 to March 2015Took care of my parents on a 24-hr supervision and care. Perform all duties necessary for personal care.Account ExecutiveConnextions - Orlando, FLFebruary 2011 to June 2012Responsible for maintaining a book of business that involves prospecting for clients. Gather information on shipping methods and habits from businesses. Consistently maintain accounts and gain revenue for FedEx. Offer resolutions and customer service.Continue to build value on sales calls to maintain retention for exclusive FedEx clients. Make shipping more efficient and cost effective for the clients. Telesales DivisionStaples Corporate Office - Orlando, FLJuly 2006 to December 2009Increase provided book of business from 650 clients to 1150 clients Responsible for managing all 1150 national customer accounts with an emphasis on driving sales through selling office products via online or phone.Enhance customer satisfaction, problem resolution and retention. Develop customer relationships.Review purchases routinely and recommended additional savings opportunities. Provide training for customers on internet features and functionality while visiting Staples.com. Consistently exceeded my individual sales goals.Lawn TechnicianTru Green Chemlawn - Orlando, FLJanuary 2004 to January 2005Responsible for residential lawn care services - aerating, fertilizing and treating lawn conditions. Route located in the eastern sector of Orlando and surrounding areas. Successfully handle customer inquiries regarding lawn treatments, pre-conditions and other issues. Handle around 30-40 customers per day and embraced that taking care of the customer was the main priority.Home Equity SpecialistJ.P. Morgan Chase - Houston, TXJanuary 2002 to January 2004Responsible for handling home loans and line of credit for customers. Make outbound calls daily to potential clients to sell home equity loans and line of credit. Help customers with home improvement and other financial needs. Successfully provide resolutions to any client concerns. EducationSome college in Business ManagementTarrant County College - Fort Worth, TXSeptember 1988 to September 1989High school diplomaAustin Community College - Austin, TXSkills Customer service Outbound sales Account management Inside sales digital marketing specialist B2B Sales Web Development inbound customer service cold calling outbound customer service Search Engine Optimization (SEO) SEM Outside Sales Branding Google Analytics Email Marketing Telemarketing |
