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WRCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Carlock, Il Street Address
I am a hard working CNA I come to work to get the job done and to take loving care of my residents and their families. I have a lot of empathy for the ones I take care of and their families. The only reason I had left the jobs I was at prior was to take care of my three adorable daughters. I am now ready to get back into work life! I actually am very excited about! I am one of those people who take pride in what I do and love my job and the people I work with! Great at working with others- Teamwork I am also very good at working alone and can work under pressure. Very enjoyable to work with. I have a great work place attitude, strong work ethic. Communication skills are a must.. if we don't have communication with others then nothing will get done properly.Dedicated and empathetic MA oering experience in direct patient care and medical oce management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Data EntryHIPAA CompliancePayment CollectionMedical TerminologyPatient Flow ManagementProcedure AssistanceMedical BillingPatient-Focused CareIndirect Patient CarePatient SchedulingQuick Problem SolverMedical Terminology ProciencyMedical ProceduresCPRReliable TransportationDocumentation ExpertUnderstands Mobility Assistance NeedsClinical ApplicationsProfessional Bedside MannerVital Sign MonitorsAdaptableGeneral Housekeeping AbilityPatient Care CoordinationAppointment SettingUnderstands Medical ProceduresPatient Skin and Nail CareSterilization TechniquesElectronic Medical RecordsNeeds AssessmentsICD CodingEquipment SterilizationInsurance VericationIDX Appointment SchedulingPatient ManagementHospice CareFamily EducationMedical Terminology KnowledgeFirst AidPatient ToiletingPatient-Handling EquipmentRestocking Lab SuppliesCommunicating With Patient FamiliesCalm and Level-Headed Under DuressMedical Records ManagementStocking SuppliesSterile TechniquePatient RelationsDiagnostic ProceduresClinical DocumentationDirect Patient CarePatient AssessmentsPatient FeedingCompassionatePatient BathingCertied in Basic Life Support (BLS)Maintaining CondentialityVital Signs MonitoringInsurance ClaimsValid IL Driver's LicenseCustomer ServiceSummarySkillsGi Alliance Normal, ILMedical Assistant04/2023 - 02/2024Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.Scheduled procedures, appointments and diagnostic studies. Labeled and completed lab requisitions using ICD and CPT coding. Answered phones, scheduled appointments and managed patient ow while greeting visitors in a professional manner.Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.Organized patient charts before each day's clinic sessions began. Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.Ensured that all instruments used during exams were cleaned properly after each use according to established protocols. Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.Registered new patients into practice management software program accurately entering demographic information.Adhered to HIPAA regulations regarding safeguarding condential patient information at all times.Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.Measured vital signs and took medical histories to prepare patients for examination.Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.Relayed messages from patients to physicians about concerns, condition updates or rell requests to facilitate treatment. Organized charts, documents and supplies to maintain team productivity. Incorporated outside records into charts and EHR.Followed principles of asepsis and infection control to meet patient safety guidelines.OSF Illinois Neurological InstituteBloomington, ILMedical Assistant /Receptionist08/2021 - 03/2023Checked patients in and out for appointments and collected co-payments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient les. Managed oce phone lines by checking voicemail, returning calls and directing messages to team members.Carried out daily tasks by professionally communicating with physicians, nursing sta, technicians and medical assistants.Entered insurance, demographics and health history into patient database. Delivered high-quality administrative and customer service to sustain patient and work ows.Retrieved faxes and uploaded documents to patient charts to assist clinical sta.Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.Took messages from patients and promptly relayed to appropriate sta. Protected patients by observing strict HIPAA guidelines. Photocopied insurance cards, documented details and veried patient Experiencecoverage for upcoming procedures or appointments.Processed patient payments and scanned identication and insurance cards.Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.Greeted each patient pleasantly and oered desk sheet for easy sign-in. Trained new sta on oce procedures, insurance processes and medical terminology.Straightened up waiting room to maintain neat and organized space. Applied knowledge of medical terminology and insurance processes to support oce administration productivity.Compiled physical and digital documents, charts and reports. Evergreen Supportive Living FacilityNormal, ILCertied Nursing Assistant03/2020 - 08/2021Assisted patients with activities of daily living such as bathing, grooming, and dressing.Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.Reported changes in patient condition to registered nurse or physician. Transported patients to treatment units, using wheelchair or strher. Answered call lights promptly and responded to patient needs accordingly.Observed patients for any changes in their physical or mental condition. Served meals to patients in their rooms and assisted with feeding when needed.Cleaned and sanitized patient rooms according to established protocols. Maintained accurate records of patient care, condition, progress, or problems for review by medical sta.Administered medications as directed by registered nurse or physician. Answered signal lights, bells or intercom systems to determine resident needs.Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.Observed and reported unusual symptoms and changes to charge nurse. Assisted residents with bathing and dressing to promote personal hygiene. Helped residents walk with or without self-help devices. Assisted residents in preparing for activities and social programs. Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.CNA, Martin Health Center Bloomington,ILCertied nursing assistant10/2011 - 03/2013DutiesAssist with activities of daily living, give showers, take vitals, make beds, and prepare rooms for new residentsTake I &OCNA, Private care IL05/2009 - 08/2009Helped a gentleman recover from knee surgeryAssisted with activities around the houseHelped with bathing, making breakfast, lunch, and dinner Getting set up on his machine forEducation and TrainingTri-Valley High School Downs, 12, ILHigh School Diploma01/2007BAVC Bloomington Area Vocational Center Bloomington, IL OSF05/2005exercise. Walking the dog. Activities of daily living. Being company for him. CNA duties take vitals, activities of daily living.Argosy University Phoenix, AZBachelor of Science in PsychologyStudying to become a Substance Abuse Counselor. Will be attending again when I start working.