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Memphis, TN#readytoworkAuthorized to work in the US for any employerWork ExperienceLPN (Licensed Practical Nurse)Behavioral Health Group - Memphis, TNAugust 2021 to PresentResponsible for dosing over 100 patients a day. Medication reconciliation, Closing reports. Making sure patient is in compliance with company mandates.LPN (Licensed Practical Nurse)OPEN ARMS CARE CORPORATION - Memphis, TNOctober 2019 to August 2021LPN for 2 group homes for profoundly disabled adults. Duties include peg tube care and feedings, mickey buttons, diabetes care, med passes, MARS, documenting, monthly, quarterly reports, attendance for ISP meetingsCustomer Service Representative lolAmerican Home Shield - Memphis, TNDecember 2015 to December 2019Escalations specialist answer calls resolve complex issues with home warranty LPN graduateTN COLLEGE OF APPLIED TECHNOLOGY - Lebanon, TNAugust 2017 to August 2018Shelby County Health Department- April 2020-present- inbound/outbound calls to educate patients about Coved.Office ClerkWalmart Distrobution Center - Memphis, TNJuly 2014 to September 2015ResponsibilitiesShipping/receiving clerk. I handle all aspects of paperwork for inbound and outbound loads. AccomplishmentsGiven responsibility for inventory of dock materials. Skills UsedAbility to work independently, troubleshoot shipping problems, Help truckers with order problems Customer Service and Sales RepresentativeMilwaukee Electric Tools - Olive Branch, MSFebruary 2007 to May 2014ResponsibilitiesInbound/outbound call center answered 100 plus calls a day. Responsible for placing orders, checking orders, Taking elevated callsAccomplishmentsWas Employee of the month several times. Handled elevated calls which help me to learn how to solve customer's crisis quickly.Skills UsedMultitasking, General office proceduresEducationLicense Practical Nurse in NursingTennessee College of Applied Technology-Nashville - Lebanon, TN August 2017 to August 2018Associate degree in Early childhood educationCrichton College - Memphis, TN1987 to 1990Skills LPN (4 years) Medication Administration (4 years) Customer Service (10+ years) Typing (10+ years) LVN (4 years) Home Health (2 years) Experience Administering Injections (4 years) Tube Feeding (3 years) Vital Signs (4 years) Triage Nursing (4 years) Computer Literacy (4 years) Home Care (2 years) EMR Systems (2 years) Patient CareCertifications and LicensesLPNCPR CertificationAssessmentsClinical judgment ProficientMarch 2020Assessing a patient's condition and implementing the appropriate medical intervention. Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
