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PHONE NUMBER AVAILABLE EMAIL AVAILABLEHighlights: Able to work independentlyQuickly learn procedures and methodsAble to work with others toward a team goal.Able to work under pressure and meet deadlines.Experience:Johns Hopkins University Baltimore, MarylandHousekeeper 3/2018 to 8/2019Emptied and cleaned trash containersMade up beds and changed linens as requiredCleaned wash basins, tubs, showers and mirrorProvided quality customer service to all customers, by paying close attention to detail.Responded to calls for housekeeping, for example spills or broken glass. Federal Hill Medical Baltimore, MarylandMedical and Health Manager 4/2013 to 7/2016Developed and maintained computerized record management systems to store and process data activities and information, and to produce reports.Verified patients medical insurance and billingDirected or conduct recruitment, hiring, and training of personnelSet goals and deadlines for departmentPrepared and review operational reports and scheduled to ensure accuracy and efficiency.Devita Baltimore, MarylandSpecimen Administrator/phlebotomist 4/2014 to 9/2015Unpacked and stored reagents and suppliesObserved and recorded color and temperatures on specimenMatched laboratory requisition forms to specimen tubesDraw blood from capillaries by dermal puncture, such as heel or finger stick methodsDraw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Education:Fortis Baltimore, MarylandCertified Medical Assistant 2013References: Available upon request