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Customer Service Care Resume Orlando, FL
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Title Customer Service Care
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLEEMAIL AVAILABLEPHONE NUMBER AVAILABLETECHNICAL & PROFESSIONAL SKILLSExperience in Retail, banking, hospitality, administrationTech SavvyConsumer ExpertReliableTrustworthyEDUCATION & TRAININGFlorida International UniversityBusiness AdministrationCertificate in BankingGraduated: Fall 2017Miami Dade CollegeAssociate of Arts in EconomicsGraduated: Fall 2014PROFESSIONAL EXPERIENCECiti TrendsAssistant manager- Crew support managerOperating the storeManaging the storeReceiving shipmentS at the storeBurlingtonSeasonal Cashier Associate 11/2022-07/2023Customer serviceDepartment storeTech expertMoney managementTeam building expertBoutique 52 LLCBusiness owner 09/2020-03/2022Consumer expertE commerce storeRetailWomen, kids, men's clothing and accessoriesSeminole Hard Rock Hotel & CasinoCorporate Customer Care Representative 04/2019-09/2019Assist guests/players over the phone with any questions or concerns about their accountsCreating accounts, booking/cancelling and modifying reservations.Cross selling.Educate guests about the brand.Logistics: LMS & CMP trained.Provide outstanding customer service to our guests/players.Currency Exchange InternationalSpecialist 04/2017- 08/2018Daily balancing of US cash in the company safe.Preparing courier US dollar packages.Verify US cash receiving from Banks.Adjust US inventory accordingly.Verify courier re-deposits.Verify incoming foreign currencies.Consolidating foreign currencies to sell to wholesale traders or to replenish inventory.Ensuring accurate outgoing shipment.Daily inventory balancing of all foreign currencies and traveler checks.Maintain accurate counts of all foreign banknotes in inventory.Contracting all obsolete banknotes.Foreign currency exchange company.JP Morgan Chase BankBank Teller 09/2014-12/2016Providing outstanding customer service.Referring products to customers.Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; selling cashier's checks, money orders; answering questions in person or on telephone.Saks Fifth Avenue off 5th 08/2014-12/2015Customer service representative and CashierProvide advice to clients regarding products or services.Ringing up customers, accepted payments through cash, checks and credit card.Answered customers queries and concerns by providing excellent customer serviceClosing multiple cash draws and opening credit cards.

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