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Click here or scroll down to respond to this candidate Jonathan L. Phillips
JP
|EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Quality Assurance Specialist
Industry: Client Management & Manufacturing/Warehouse Intel
OBJECTIVE EXPERIENCE
Seeking a position as a Quality QUALITY ASSURANCE COMPLIANCE SPECIALIST CONSULTANT TEAM
Assurance Reviewer in a human PHILLIPS CONSULTING GROUP JULY 2022-CURRENT
service/ mental health agency, Verifying that both the agency and its affiliated associates' documentation strictly
drawing upon my substantial complies with mental health regulations and standards mandated by local, state,
background in warehouse and federal governing bodies. Utilization of an electronic health record (EHR)
management and quality control management system in completing compliance and quality control duties.
systems. Provide real-time review of client information and records to ensure records are
accurate, complete, and in compliance with agency standards. Preparing for and
Additionally, my experience in participating in internal and external audits, ensuring that all documentation and
managing client databases, procedures meet compliance requirements. Developing and implementing
warehouse inventories, meticulous efforts to continuously improve the quality of documentation and care provided
attention to detail, and proven staff to clients, including monitoring. Establishing and maintaining relationships with
management skills uniquely position regulatory bodies, advocacy groups, and other external organizations to stay
me to ensure compliance within the updated on compliance requirements and industry best practices. Analyzing
setting of a human service agency. data related to quality metrics, compliance performance, and key performance
These transferable skills are indicators (KPIs) to identify trends and areas for improvement in management of
instrumental in upholding the client documentation and records. Identifying and assessing risks related to
highest quality and standards. quality and compliance and developing strategies to mitigate these risks.
PRODUCTION OPERATIONAL SUPERVISOR AUTO WAREHOUSE COMPANY
MAY 2014-JULY 2023
SKILLS Planned, direct and control daily output schedule in line with our intent of always
servicing the customer first. Successfully lead team to complete 100% of
scheduled output schedule daily. Attained specific operational goals as outlined
A seasoned and adaptable leader by customer request in the areas of overall quality, safety performance, and
with over two decades of expertise inspection goals. Supervised 15-20 team members ensuring that standard
in manufacturing and warehouse operating procedures are adhered to. Participated in weekly Business
intel. I bring a wealth of skills Development meetings with senior leadership and other appropriate
relevant to quality assurance and supervisory staff members in order to identify problems and /or progress with
review processes, including regard to achieving operational goals. Maintained daily outcome data reports
meticulous attention to detail, and provided build reports of output to Operations Manager and customers at
analytical thinking, and a strong quarterly review. Maintained and performed quality assurance for equipment
commitment to compliance with and staff databases to ensure timely preparation for audits and quarterly
industry standards. Proficient in task reporting. Worked closely with Safety Department to ensure compliance with
management and skilled in Safety audit, company policy and external regulations. Confronted negative or
supervising teams in high-pressure inappropriate behavior, resolving the issue. Properly communicated company
settings. I have made significant policies and plans to all associates and communicate employee feedback to the
JP
Jonathan L. Phillips
QUALITY ASSURANCE SPECIALIST
INDUSTRY: CLIENT MANAGEMENT & MANUFACTURING/WAREHOUSE |
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
contributions to manufacturing, appropriate department /service center. Ensured the work environment is
production, and distribution customer focused, positive and based on trust and respect. Worked closely with
operations. Human Resources Department to ensure compliance with company policy and
external regulations. Managed associate records, payroll, and billing.
MACHINE OPERATOR ON-BOARD ENGINERING JAN 2014 TO AUG 2014
Operated plated machine to manufacture sterile medical products. Lead 8-10
employees ensuring OSHA and company safety protocols were met. Informed
relief shift and superiors about machine production and status, material
processes, department needs and any problems. Monitored process and
workstation information to guarantee accuracy and conformance to company
standards.
MACHINE OPERATOR LOCKE INSULATORS FEB 2013 TO MAY 2014
Maintained production flow supervising 12 employees while operating press
machine to assemble steel hardware into electric insulators. Ensured
appropriate materials and or parts where utilized based on blueprints. Evaluated
production processes and equipment to find opportunities for improvement.
Exemplified a positive attitude as a team lead in a dynamic, fast paced
environment.
EDUCATION
ELECTRICAL TECHNOLOGY DIPLOMA DEC 2015 NORTH AMERICAN
TRADE SCHOOLS
4.0 GPA, awarded scholar of the quarter, and perfect attendance
MARYLAND HIGH SCHOOL DIPLOMA MAY 1988 EDMONDSON-WESTSIDE
SKILL CENTER HIGH SCHOOL
Trade- Machine Shop Certificate
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