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Sales AssociateLand OStreet Address ; Lakes, Florida, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK EXPERIENCEMarch 2020-March 2020Sales RepresentativeBlue Green VactionsOrlando, Florida, United StatesUnfortanelty the day I was supose to start the company shut down due to Covid . It stayed close til January of this year. July 2019-January 2020Sales AssociateKohl's Department Stores, IncLand O' Lakes, Florida, United States Processed customer transactions Worked as team lead Greeted customer sin a friendly manner Answered customer questions Communicated with customers over the phone Responsible for resolving all customer complaints Handled returns and exchanges Monitored inventory Restocked merchandise Organized new merchandise Helped ensure customer satisfaction was Associate of the October and DecemberSeptember 2018-January 2019ServerSeasonsSacramento, California, United StatesEnsured all food was prepared on-time and according to specifications. Monitored cash intake and deposits, ensuring 100% accuracy. Executed quality assurance practices to ensure positive customer dining experiences. Promoted items on beverage lists and restaurant specials. Received frequent customer compliments for going above and beyond normal duties. Prepared for large parties and reservations, anticipating planning and staffing needs. Developed and maintained positive working relationships with others to reach business goals. Resolved guest complaints quickly and efficiently. October 2010-July 2018Bartender ServerApplebee's Neighborhood GrillWesley Chapel, Florida, United StatesBuilt a solid rapport with many frequent patrons to cultivate guest loyalty. Reviewed identification in adherence with state and federal laws for serving alcohol. Maintained a clean and organized bar area, including bar tables and chairs. Handled money, balanced tills, processed credit card payment batches and prepared bank deposits. Up-sold alcoholic beverages, appetizers and desserts. Established and maintained a positive work environment. Resolved guest complaints quickly and efficiently. Assisted in cashiering and Point of Sale (POS) system procedures during busy hours. BartenderBeef O' Brady's - Dade City, FLAugust 2006 to October 2010Closed out cash register and prepared cashier report. Poured drinks using standard pour according to specifications. Adhered to state laws regarding alcoholic beverage service. Waited on multiple customers at the bar and throughout bar area. Served each guest courteously, quickly and efficiently. Updated daily logs, computer tracking systems and other relevant documentation. SKILLSCash Register Cashier Cashiering Point of Sale POS Retail Sales Customer Service Stocking Sales Associate Time Management Desserts Dining Inventory Team Lead Credit Card Documentation Computer Tracking Systems Staffing Quality Assurance Multitasking Organizational Skills Strong Communication Skills Fast Learner Customer Service Oriented HONORS & AWARDSTeamwork and collaboration High energyStocking and replenishing Employee trainingCleaning Sales expertiseCustomer service Fine-dining expertiseEfficient precision Courteous, professional demeanor Multitasking IntegrityThrives in fast-paced environment Strong communication skills Hospitality expertise Time managementAccurate money handling Guest relationsStrong work ethic ServSafe CertificationLANGUAGESEnglish - Intermediate |