| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
SKILLS Health Information Systems (HIS) Marketing Campaigns Patient Health Information Access Inventory Coordination Data EntryHealth Information Management(HIM) Process Improvement Paperwork ProcessingTo obtain a position that utilizes my Registered Health Information Technology degree and the skills I have acquired with my extensive work history. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.WORK HISTORYSeptember 2023 - December 2023Customer Service Representative Maximus, Rochester, NY January 2007 - November 2022Manager of Operations Exela Technologies, Farmingdale, NY January 2006 - November 2007Office Assistant University of Rochester Medical Center Field calls from consumers inquiring about health insurance in a high call volume center environmentProvide assistance to customers navigating the documents needed for insurance determination.Input and Utilize state databases to determine the qualifications that meet the requirements for different health insurance options.Support my colleagues when we need to collaborate on tasks and provide excellent customer serviceSupervise a staff of six covering a large area of NYS hospitals/doctor's offices/schools from Albany, Binghamton west to Niagara Falls, Jamestown (also Syracuse, Rochester and Buffalo) on day-to-day operations to provide medical records for the client (NYS)Review and evaluate each of the representative's work, which includes th field rep determining what medical records are to be provided from the request/authorization on a quarterly basisWorked closely with Managers/Supervisors of the health care organizations to assist with customer's needs, any problems that would arise and focus on a high percentage of turnaround time in order for patients to get the services they were asking forPlanning and forecasting our future in document scanning, help make important decisions on how to integrate our computer systems with other hospitals EMR systemsAdhere to federal government and New York State rules and regulations as the apply to HIPAA lawsMaintained monthly statistical reports for hospital directors and corporate offices Neurosurgery DrWebster Pilcher MD PhD:, Scheduling patients for exams, appointment's and hospital admission's thus interacting with insurance companies(having to code for correct exams)CONTACTMendon, NY 14506PHONE NUMBER AVAILABLEEMAIL AVAILABLEJanuary 2000 - April 2004Manager of Health Information Management University of Rochester Medical CenterApril 1994 - November 2004Assistant Manager/Server Aladdins' Natural Eatery, Pittsford, NY Calling in prescription's and patients to relay results Running general day to day operations of a highly busy office Fulfilled strong leadership courses (mod 1-10)Directed and supervised a staff of twenty in the record control area of the Health Information Management DepartmentPerformed quality/quantity audits on all staff as well as compile statistics and monthly workloadsHired and trained new employees as well as write performance evaluationsAssumed responsibility of staff in their absence by providing, updating and delivering records to all hospital personnel Natural Eatery Managed all aspects of customer service and a staff of thirty employees Responsible for adding up the days sales and entrusting me in closing the restaurant/securing the money Take orders and serve customersResponsible for menu selections and building a consistent positive reputation within the community.EDUCATIONRegistered Health Information Technician (RHIT) Membership of AHIMA, NYHIMA, RRHIMA2012Associates DegreeMonroe Community College |
