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Click here or scroll down to respond to this candidateCandidate's Name
FRANKFORT, KY- FRANKLIN Street Address
( PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYDetermined and dedicated individual seeks fulltime position with a promising future in a office where I can be an asset to the company and the job. I have over 19 years of Clerical / Administrative skills and experience. I have worked in IRS and Revenue Departments also a phone operator. I have multi computer skills using different software's.ACCOMPLISHMENTS Achieved employee of the month by completing my job with accuracy and efficiency. Resolved product issue through consumer testing. Used Microsoft Excel to develop inventory tracking spreadsheets. Documented and resolved I9 information records to alphabet order in binder which led to organized I9 binder for office. Supervised team of 5 staff members.SKILLS Critical Thinking Performance Evaluations Generating Reports Onboarding and Training Information Sourcing Work Planning and Organization Microsoft Office Verbal and Written Communication Employee Data Record Keeping Processing Personnel Records Compilation Recruitment Documentation Processing Grievance Documentation Explanation of Benefits Personnel Reports Preparation Company Policies and Procedures Training New Employee Orientation Staffing Documentation Maintenance Problem Solving Personnel Documentation Verification Employee Interviews Human Resources Management System HRMS Office Organization Resume Screening Shift Change Procedures Data Entry Termination Procedures Writing and Editing Staff Management Managing Applicant Inquiries Job Applicant Interviews Reporting Requirements Office Administration Eligibility Requirements Human Resources Standards Coordinating Training Materials Inventory Management Staff DevelopmentWORK HISTORY04/2021 to current HR AssistantExpress Staffing- Simpsonville, KyPerformed internal and external audits and research and administrative reviews of programs and plans to support HR administration. Partnered with management team to coordinate on-boarding and off-boarding processes. Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures. Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management. Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols. Responded to inquiries by answering telephone calls, in-person questions and emails. Documented human resources records and maintained confidentiality of sensitive personal information. Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes. Supported coordination of benefits open enrollment activities and process. Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies. Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives. Maintained work structure by updating job requirements and job descriptions for positions. Analyzed issues and employed improvement processes. Performed timely project management within budget constraints for issues regarding executive leadership. Implemented quality control initiatives to reduce downtime and increase revenue. Improved customer service rankings by quickly resolving issues to improve overall satisfaction. Reviewed and screened applicant resumes to identify qualified candidates. Oversaw and managed hiring process and assisted human resources. 05/2019 to 11/2020HEALTHCARE AIDESYMPHONY OF OAKLAWN LOUISVILLE, KY Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing. Obtained client medical history, medication information, symptoms and allergies. Complied with company-specific guidelines and performed hands-on nursing care to patients under RN supervision. Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions. Developed rapport to create safe and trusting environment for care. Completed dusting, washing dishes, laundry and vacuuming for patients. Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage. Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration. Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes. Assisted patients with therapy exercises as specified by care team. Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care. Traveled to clients' homes to complete healthcare services and promote continuity of care. Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking. Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment. Increased medication and medical terminology knowledge through research and continuing education. Maintained clean, safe and well-organized patient environment. Adhered to all resident lifting and safe lifting instructions and rules. Documented vital signs to inform nurses and physicians of any changes in patient status. Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards. Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel. Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment. Employed mobility devices and chairs equipment to lift patients from chairs to beds, following safety procedures to avoid injuries. Used wheelchairs equipment to assist with patient ambulation in room, hallways and bathroom. Kept accurate records of patients' care, condition and progress. Assisted with patient transfer and ambulation. Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment. Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues. Used computer to maintain records of services performed and apparent condition of patients. Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook Followed safe lifting techniques and individual resident lifting instructions. Obtained biological specimens for ordered tests and prepared for laboratory transport. Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients. Scheduled and accompanied client to medical appointments. Transported patients via wheelchair to and from rehabilitation and daily activities. Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms. Provided total hygiene care to 20 patients per shift by assisting with skincare, bathing and toileting. Sanitized wiped down and cleaned equipment and inserted catheters as directed by nursing staff. Delivered compassionate care and clear communication in handling issues of death and dying. Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.09/1997 to 03/2019CLERICAL ADMINISTRATIVE ASSISTANTADECCO EMPLOYMENT SERVICES FRANKFORT, KY Restocked supplies and placed purchase orders to maintain adequate stock levels. Coordinated travel arrangements by booking airfare, hotel and ground transportation. Generated reports and typed letters in Word and prepared PowerPoint presentations. Monitored supervisor's work calendar and scheduled appointments, meetings and travel. Maintained staff directory and company policy handbook for human resources department. Arranged rapid office equipment repair and maintenance with vendors. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data. Monitored premises, screened visitors, updated logs and issued passes to maintain security. Performed research to collect and record industry data. Offered office-wide software support and training, troubleshooting issues and optimizing usage. Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Processed invoices and expenses using QuickBooks to facilitate on-time payment. Coached new employees on administrative procedures, company policies and performance standards. Created PowerPoint presentations for business development purposes. Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events. Organized weekly staff meetings and logged minutes for corporate records. Created detailed expense reports and requests for capital expenditures. Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Coordinated bookkeeping activities in QuickBooks and Lawson. Managed Access databases converting complex data into easy-to-interpret data. Sorted and distributed office mail and recorded incoming shipments for corporate records. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Handled client correspondence and tracked records to foster office efficiency. Data Entry in tax returns Coded Tax Returns corrections made and entered into system Invoices checked and added into accountsTAX SPECIALIST11/2004 to 04/2005ADECCO EMPLOYMENT SERVICES- FRANKFORT, KY Managed tax submissions and made sure all information complied with regulations. Reconciled and produced federal and state tax documents for corporate, private business and customers. Delivered comprehensive tax documentation required for accurate individual and corporate returns. Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement. Collected and submitted required tax payments. Maintained thorough and current understanding of applicable tax laws. Worked with individuals, trusts and companies to manage tax compliance and reporting needs. Prepared forms on regular basis for various tax needs. Reviewed financial statements for accuracy and integrity. Oversaw team of 7 tax professionals handling up to 64 clients per year. Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation. Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities. Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities. Reviewed and analyzed client data and accurately prepared income tax returns and tax research. Researched and analyzed specialized tax laws, rules and regulations and analyze pertinent client, industry and technical matters to remain current on tax legislation. Secured and properly handled confidential data to protect against unauthorized access, improper transmission and unapproved disclosure. Developed in-depth knowledge of client business and industry through direct interaction while working on various aspects of engagement. Prepared written responses or tax return amendments to resolve state and federal notices. Maintained complete records of client tax returns and supporting documentation in secured areas. Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits. Completed and filed returns with tax departments at local, state and federal levels. Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions. Facilitated communication between clients and tax authorities. Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.EDUCATIONGEDThornhill Education Center |
