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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Follows policies, procedures, and guidelines to assure consistent quality. Ability to discreetly manage large amounts of sensitive and confidential information.Able to organize and manage multiple projects and tasks.Maintains accurate data to ensure details are not overlooked.Microsoft Word, Excel, PowerPoint, and Outlook; Typing Speed: 30 WPM.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Patient ProcessingPatient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics Medical Billing Knowledge Third Party BillingMedicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance VerificationAnatomy & Physiology CMS 1500 Claim Form Billing Cycle Claims Appeal ProcessEDUCATION / CERTIFICATIONUltimate Medical Academy Diploma Medical Administrative Assistant, 2021Kimberly Clark / MAU Work Force Certified Emergency Response Team MemberPROFESSIONAL EXPERIENCEKimberly Clark / MAU Workforce Beech Island, SC 01/2020 PresentQuality Test TechnicianRun tests on water to make sure the quality passes laws and test expectations.Enter information into hourly log and manage data into computer system.Answer inbound phone calls for test requests and maintain internal communication via walkie talkie.Meet hourly production metrics and ensure accuracy and efficiency.Carolina Covertech North Augusta, SC 10/2020 12/2020Contract SupervisorSupervised 20 employees per shift, trained new employees, and reinforced policies and procedures.Built productive employee relationships and oversaw Quality Control.Updated employee timesheets and submitted information to payroll.Maintained disciplinary and employee folders and forwarded information and updates to main office.Answered inbound phones, organized and led daily meetings, and ensured employees met production.Kimberly Clark / MAU Workforce Beech Island, SC 01/2017 08/2020Floor CoordinatorSupervised 15 associates per shift and assigned work areas to employees.Made sure all employees were meeting proper production, safety guidelines, and PPE uniforms.Answered inbound phones and communicated walkie talkie.Ordered supplies and received shipments and stock.Kimberly Clark / MAU Workforce Beech Island, SC 05/2013 01/2017Assembly Worker / Machine OperatorTrained new employees.Assisted in the installation, maintenance, and repair of machinery.Performed periodic checks on equipment and solved problems as detected.Worked with others in order to ensure that equipment was in proper working order.Kimberly Clark / MAU Workforce Beech Island, SC 11/2012 05/2013Production WorkerTroubleshot machines and prepared for repair.Met daily production goals and followed safety guidelines.Complied with company standards of quality assurance and quantity control.VOLUNTEER EXPERIENCEPrivate Duty Care Augusta, GA 12/2016 04/2017Personal CaregiverProvided in-home personal care services based on established care plans.Assisted with activities of daily living, personal hygiene, mobility, and feeding.Ran errands and maintained a safe, secure, and healthy environment.Provided companionship and contributed to a positive environment to enhance the quality of life. |