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Great ListenerProficient in Word, PowerPoint, Excel,B.S in Healthcare AdministrationFlorida Metropolitan UniversityFlorida Agricultural andMechanical UniversityAttended Courses in BusinessEducation1997-2000Child Care Center ManagementSpecialization (CDA and DirectorsCredential)20122004EDUCATIONEXPERTISECAREER OBJECTIVEProspect data analyst who strives to pose and answer questions with quantitative-driven insights. Through development of personal projects and a consumer of various tech devices, I have learned the importance of having an iterative, hypothesis oriented approach to analysis I am eager to leverage that approach at your company as tech support and a data analyst.WORK EXPERIENCEEnglishLANGUAGEFREDRECIA HOLTON Interact and care effectively for the needs of children, including in health, hygiene and safety Develop high reach based curriculum Lead craft sessions with children Coordinate and supervise children's activities Write monthly center newsletter Foster relationships with children and parents from diverse cultural backgrounds and build community involvement Work effectively with culturally diverse clients and co-workers Lesson Plans Monitored classroom behaviorTeacher2006 - 2014Creative Kids Connection and Kelly Educatonal Staffing l Orlando, FL Promote Company ProductsEducate Potential Clients about the brandWork Closely with Sales and Marketing to Campaign Social Media ContentTrack Customer PreferencesBrand AmbassadorJan 2021- PresentA Plus Staffing l Orlando, FLAnswer incoming calls and triage to appropriate personnel Verify patients insurance Run Test Claims for Medicare Part D Qualify Patients under Medicare Guidelines for Medicare Covered Therapies Enter required date into Computer System Obtain and Manage incoming faxes and send to appropriate personnel Inform Case Managers of required documentation needed Obtain and Manage Authorizations and notifying appropriate personnel Electronically file all medical documentation into appropriate system Complete appropriate required admissions form Comply with all policies and procedures Maintain confidentiality of patients and their personal information Maintain complete, organized and accurate files for all patients relating to coordination of services, case management, nursing & Timely completion of all daily, weekly, monthly, quarterly and annual reporting requested or required by Intake Director or ProHealth Medical Identification and resolution of any and all case coordination complaints, concerns or deficiencies with written documentation Professional and courteous interface with internal and external personnel participating in patient case coordination Closing duties and available flex schedule duties as directed by Intake Director Active involvement in QA&I activities : monitoring assigned outcome indicators and work towards achievement of established goals and expectations Review Audit one on one meetings with teams members Implement plans of improvement when necessary Triage, Insurance Coordinator, Intake Care Coordinator 2014-2020ProHealth Pharmacy Solutions l Maitland, FLCypress Creek High SchoolHigh School Diploma1997CPD Certified Life CoachWork under pressureStrategize and Set Realistic GoalsData AnalystMerit America Data Analytics ProgramCurrently StudyingMedisoft, Allscripts, E-Clinical Works,Medical Manager, ProCare, EMR/EHR, DCS, Home Care Net, Cerner, Epic, Navihealth, Curaspan, Zirmed, CE2000, HomeCareNet, Type 60 wpm and can operate most office equipment (Fax, Scanner, Copier, Phones, Projector,Smart-board)SKILLS |