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Customer Service Technician Resume Perry...
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Title Customer Service Technician
Target Location US-GA-Perry
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  North AvePerry, GA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF QUALIFICATIONSAccomplished multiskilled working professional offering over seven years of experience derived through service in varying capacities. Effectively executes in a leadership role, when needed. Adept in conducting formal briefings and presentations; conveyed company policies and procedures to groups of up to 10 coworkers. Helped with teams of up to 5 direct report personnel and served as liaison providing technical guidance for executive leadership. Extensive knowledge in telecommunication. Also knowledgeable in other fields such as cybersecurity, safety, network distinction, electrical work, welding, and fiber optics. Currently seeking a position at Robins Air Force Base.Critical ThinkingAttention to detailConflict ResolutionCustomer ServiceTeam LeadershipSchedulingVerbal & Written CommunicationMicrosoft Office SuiteResults-drivenPROFESSIONAL EXPERIENCEKinetic by Windstream  GA 2018  PresentCustomer Service TechnicianFull time customer service technicianDuties including station installer, residential/commercial business communications for internet, telephone and video, trains and test equipment to provide services of multiple technologies and network designs,Knowledgeable of buried and aerial plant locationService/repair technicianCompany sales for new customers station installer promoted to customer service technician based on experience and knowledge of job titleTrained on installation/repair of telecom plant services, business systems, telecom color code, pole/ladder climbing, ordering/organizing warehouse inventory, public relations and communications, fiber optic trainedMike Cook Electric Company, LLC  GA 2016  2018ElectricianFull time electrician duties including industrial electrician, residential builds and repairs, wireman, maintenance electrician, project supervisorPromoted to project supervisor in consideration of the timely manner to retain knowledge and skillsTrained on bending EMT conduit, PVC pipe, rigid conduit, electrical outlets (welding and cutting torch experience), installation of industrial light poles, irrigation motors and pivotsAccomplishments including obtaining a hot work certification, scissor lift, petty boom lift, and forkEDUCATION / TRAININGWiregrass Georgia Technical College2 Year Certificate in TelecommunicationsElectrical Apprenticeship 2016-2018Intermediate Proficiency with Microsoft Word, Microsoft PowerPoint, Microsoft ExcelSPECIAL SKILLSSafety CertifiedNetwork AnalystPole climbing certifiedCyber security safetyDiistinguishing colors in color coded cableReading/understanding layout of outside plant blue printsFiber optic certifiedWeldingEQUIPMENT EXPERIENCEEMT conduitPVC pipeRigid ConduitElectrical Outlets (welding and cutting torch experience)Installation of industrial light polesIrrigation motors and pivotsScissor liftPetty boom lift,LadderDistuniging different wiresREFERENCESJustin BraddyKinetic by WindstreamLead SupervisorPHONE NUMBER AVAILABLEEMAIL AVAILABLEco-workerMike CookMike Cook Electric CompanyCEO/Master ElectricianPHONE NUMBER AVAILABLEEMAIL AVAILABLE2016-2018 supervisor

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