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Cleveland, OH Street Address PHONE NUMBER AVAILABLE 4 EMAIL AVAILABLEPROFESSIONAL Encouraging Learning Trainer committed to helping plan and implementSUMMARY comprehensive training. Bringing extensive experience conducting training inclassroom settings based on training plans. Collaborative team player dedicatedto making positive contributions to company.SKILLS Public speaking Employee training* Classroom expertise * Dependable and ResponsibleTraining material development * Flexible and AdaptableWORK HISTORY LEARNING TRAINER 10/2021 to CURRENTAmazon Euclid, Ohio* Liaised between Area Managers and Associates, facilitating smoothcommunication.e Point of Contact for the entire Outbound area for my shift.e Tracked and recorded all Outbound trainings. Oversaw 25+ Learning Ambassadors. Onboarded New Hires once a week.1OL PROBLEM SOLVER 04/2020 to 10/2021Amazon Euclid, Ohio* Sought ways to improve processes and services provided. Managed timely and effective replacement of damaged or missingproducts.* Trained over 10 Associates to become problem solvers* Was instrumental in getting overages back into inventory. LEARNING AMBASSADOR 10/2019 to 04/2020Amazon Euclid, Ohioe Supported interaction between Associates and Area Managers Trained over 40 Associates Monitored the progress of Associated and recorded their training. Was part of an Away Team to support the launch of CMH4.EDUCATION No Degree Human ResourcesCuyahoga Community College, Cleveland, OH No Degree Communication StudiesYoungstown State University, Youngstown, OH |