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Click here or scroll down to respond to this candidateCandidate's Name
Human Resources & AdministrationFORT WORTH, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECareer SummaryResponsible for making folders for new employees, mail proof of previous employment, answer phones for receptionist, filing, prepare documents for auditors, run employee payroll/third-party driver payroll and assisted with any other departments needs. Helped translate during interviews and orientation for Spanish speaking applicants.Responsible for entering orders in a timely manner. Answered incoming calls. Quoted prices for parts. Sent Order Acknowledgements to clients. Advised customers on shipping cost and emailed invoices as needed, as well as warranties on units.Human Resources Assistant / ReceptionistReynolds Asphalt Construction, Inc.2016 - 2023Order AssistantChallenger Supply Inc.2015-201620+ years experience as customer servicerepresentative.Bilingual - fluent in English and SpanishMaintained confidential office recordsincluding customer statements, billing dataand payroll.Experience in Microsoft Word & Excel,Windows desktop, Personal and Businesstaxes, WordPerfect, Fi-Serv, Credit Browser,AS400, Debtor, and Discovery.Knowledge of general office equipment.including printers, scanners, andcomputers.Ability to work well with others, followdirection, and respect authority.QualificationsHandled inbound and outbound calls to provide information to customers in reference to their collected payments, set up payment arrangements, repayments other solutions such as modifications or short sale property for clients that were 1 to 60 days past due. Utilized MortgageServ to input financials for clients to obtain best repayment plans. Requested the necessary documents to send to clients upon request.Call Center RepresentativeSaxon Mortgage, Inc.1999-2008Responsible for incoming calls. Advised customers on personal taxes, the amount paid out of the escrow accounts, and verified the parcel numbers. Reviewed credit reports. Opened work orders and advised the tax office of delinquent payments. Reviewed non-escrow accounts . Frequently communicated with the county tax office to verify if clients qualified for any exemptions.Managed portfolios for foreclosure loans in a timely manner. Completed the required actions for conventional loans (FHA and VA for judicial and non- judicial jurisdiction.Tax SpecialistCorelogic - Westlake, Texas2013-2015Foreclosure Quality AuditorNewbold Advisors2012Goals & ObjectivesTo obtain a position in which I canutilize my skills and industryknowledge to enhance my workperformance, experience, and priortraining to reach mymaximum potential within aprogressive organization. |
