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Title Customer Service Representative
Target Location US-NJ-East Orange
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
East Orange, Nj Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCSR RepAvis Budget Group - Newark, NJSeptember 2023 to Present* Daily face to face interaction with customers* Scanning rental vehicles out making sure the name on scanner matches the customer's Driver's license* Ensuring a positive attitude when handling customersLegal Intake SpecialistInternet Brands - New Providence, NJAugust 2021 to September 2023* Answered incoming and outbound calls+ Assisted clients with enrollment for social security benefits and insurance claims* This was a remote work from home positionCustomer Service RepresentativeHorizon Blue Cross Blue Shield of New Jersey - Newark, NJJanuary 2019 to October 2021* Provided customers with exceptional customer service resulting in one call resolutions* Processed concerns and requests based off of clients needs* Provided timely and accurate customer service regarding billing and medical provider informationUPS Package HandlerUPS - Newark, NJMarch 2016 to August 2019* Maintained cargo on aircraft* Loading and unloading containersEducationHigh school diplomaPeoples prep charter - Newark, NJSeptember 2014 to June 2017Skills* Customer serviceMicrosoft OfficeCommunication skillsCRM softwareCold callingData entryintake experience(4 years)Computer skillsPhone etiquetteSalesInside salesTypingMicrosoft ExcelMicrosoft WordCommunication skillsOrganizational skillsMicrosoft OfficeWriting skillsBillingOffice experienceOrganizational managementB2B sales

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