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Cullman, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI worked for FedEx for Street Address years in a customer facing role. This role worked along side sales to determine a customers automation needs. I would then put together a plan and present along side sales in order to win the business. For the past 4 years I moved into a marketing role representing the same automation platforms that I worked with customers on. My marketing role was as a junior project manager and subject matter expert. In this role I analyze customers wants and needs for the automation platforms they are using. I also represent the customer when new services and features are needed to be added to the software. I work in an Agile environment to insure features and enhancements are released in a timely manner.Work ExperienceTechnology Digital Marketing ConsultantFedEx - Madison, ALSeptember 2001 to February 2024For 20 yrs I was a IT consultant for FedEx consulting with customers on computer automation and implementing the solution. In September 2020 I moved into the Marketing side of the FedEx shipping platform and currently research and deliver new features to promote new services and customer experience. During my 23 years with FedEx I have received multiple Bravo Zulu awards for my contribution to projects.Bar Manager/BartenderMoose lodge - Cullman, ALMarch 2020 to January 2022I volunteered as bar manger/bartender at local lodge. I implemented a new POS system, was responsible for beer orders from Adams and Gulf distributing. I also ordered wine and liquor wine was from international wines and ABC order for liquor. I enjoyed the interaction with the people. Educationassociate in applied science in drafting and design Wallace State - Hanceville - Hanceville, AL1996 to 1998Skills mircosoft excel, word,Sales Force, powerpoint, adobe analytics, powerBI, Tableau,access, vb.net, tracer x, some xml (10+ years) Digital Marketing SQL Google Analytics Analytics Requirements Gathering Agile MySQL Business Requirements Product demos CRM software Organizational skills Marketing Digital marketing Marketing automation Project management Analysis skills Power BI Tableau Research Hospitality Adobe Analytics POS Microsoft SQL Server Databases Visual Basic Drafting Cash register Microsoft Office Customer service Account management Time management Strategic management Business development Strategic planning Product management Requirements gathering Business requirements Cash handling |