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Brooklyn, NY  PHONE NUMBER AVAILABLEEMAIL AVAILABLEHighly self-motivated professional with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Proficient at effectively managing all operations and quickly mastering new skills.EXPERIENCEAPRIL 2023-CURRENTPASSENGER AGENT, Fenix Logistics, aer Lingus, John F. kennedy international airportVerify travel documentation.Verification of passenger count.Baggage check-in and monitoring.Baggage claim resolution.Assistance of passengers with special needs.Assist with jet-bridge operation.Support customers with terminal kiosk.Communicate with operations, ramp pperations and other airport entities.MAY 2005- JANUARY 2023SECURITY OFFICER, Grenada Airport AuthorityScreened visitors and employees for weapons and contraband with hand wands and metal detectors.Reported safety hazards for remediation response.Documented security-related situations and submitted detailed reports to superiors.Completed incident reports to record security or loss prevention incidents.Authenticated photo IDs and tickets to allow guests passage.Secured personnel and premises by inspecting buildings and patrolling property.Supervised premises and recorded activity in daily officer reports.Complied with established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.Guarded restricted areas to prevent unauthorized entry.Monitored patrons and customers to quickly address security situations.Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.Searched individuals and baggage for weapons and other prohibited items.Provided friendly and professional assistance to employees, visitors, and customers.Maintained high levels of alertness throughout shifts.Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.Identified suspicious activity to determine appropriate response.Maintained calm composure and professionalism during emergencies while communicating with local law enforcement and emergency response services.JUNE 2013- FEBRUARY 2023ASSISTANT MANAGER, Eflyn Hideout Restaurant & BarPromoting and marketing the business.Managing stock levels and ordering supplies.Overseeing customer inquiries.Greeting customers and providing outstanding customer service.Ensuring reservations are seated timely.Making improvements on the day-to-day business operations and scaling the restaurant.FEBRUARY 2021- JUNE 2021TRUCK DRIVER, RANDOLPF JOSEPHDrive and operate truck.Comply with all safe work practices, policies, and processes.Loaded, unloaded, transported, and stacked materials through careful operation of various warehouse equipment.Verify loads for accuracy and deliver as instructed.Relocated goods from dock area to appropriate storage locations.Complete and verify paperwork for accuracy.Responsible for general vehicle maintenance.EDUCATIONJULY 2003HIGH SCHOOL DIPLOMA HILLSBOROUGH SECONDARY SCHOOLSKILLSCalm CommunicatorAdaptableCritical ThinkerDetail Oriented