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Milwaukee, WIEMAIL AVAILABLEPHONE NUMBER AVAILABLEMotivated medical professional seeking a position within your organization where my 15+ years of experience and passion for providing exceptional patient care can be used to benefit your organizationand its patientsAuthorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceProcedure SchedulerMadison Medical Affiliates - Milwaukee, WIFebruary 2023 to September 2023Scheduling surgery procedures, sending letters to patients, sending prescriptions for prep to patient's pharmacy, answering phone calls, and responding to voicemails, verifying patient information, other duties as assignedPatient Service Representative IIMedical College of Wisconsin - Milwaukee, WIJune 2021 to November 2022Scheduling appointments and test, checking in patients, collecting copays and processing payments, updating patient demographics and insurance information, medical records, processing completed forms, answering the phone and replying to patient messages, and other clerical duties as needed Front Desk SpecialistPort City Pediatrics - Muskegon, MIJanuary 2020 to January 2021Checking patients in, scheduling appointments, verifying insurance information and patient demographic information, answering a busy phone system, collecting and processing copays, other duties as assigned. Patient Service SpecialistMercy Hospital - Muskegon, MIMarch 2019 to December 2020Checking in patients, scheduling appointments, verifying demographic information and insurance information, answering a busy phone system, collecting copays Scheduling Coordinator/ReceptionistFroedtert Hospital - Milwaukee, WIOctober 2015 to November 2016 Operates all aspects of a fast-paced multi-disciplinary out-patient clinic in Gastroenterology High degree of patient interaction Utilization of patient information and billing systems Creation and maintenance of department schedules High volume of incoming telephone calls Coordination of insurance documentation Other duties as assignedFront Desk SpecialistShoreline Ophthalmology - Muskegon, MIJuly 2014 to July 2015 Checking patients in and out Updating patient's information Scheduling appointments, Verifying Insurance information Collecting copay and posting payments Answering incoming telephone callsMedical ReceptionistOrthopedic Specialists Of Muskegon - Muskegon, MIJanuary 2002 to May 2011 Updating patient accounts and information daily Assisted in all areas of administrative work, including reception, medical records and file organization Managed incoming calls for a busy Specialist office Accurately copied physician-dictated records and complied with patients request for copies of medical recordsEducationCertificate of CompletionRoss Medical Education Center - Muskegon, MIDiplomaMuskegon Heights High School - Muskegon, MISkills Front Desk Receptionist Scheduling Filing Data Entry Customer Service Front Office Hospital Ophthalmology Experience Medical Scheduling Insurance Verification Medical Records Epic Medical Office Experience HIPAA Medical Terminology EMR Systems Medical Receptionist Computer skills Office experience |