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Title Project Management Customer Relations
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Candidate's Name , MSFM, rCFM, CPBCPSenior Facility Operations/EHS/IFM/Project Management and Services ProfessionalHEALTHCARE, PHARMACEUTICALS/BIOTECH, ACADEMIA/HIGHER EDUCATIONStreet Address  Appaloosa Drive Home: PHONE NUMBER AVAILABLECollegeville, PA Street Address  Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARYEnergetic, versatile and proven masters prepared senior operations, facilities/EHS and services team leader with multi-site experience, perspective, and financial savvy. Demonstrated ability to address significant challenges and lead organizations through periods of significant change. Proven strengths in leadership, customer relations, organizational development, materials (inventory, procurement, shipping and receiving) and change management to ensure operations/facilities organization provide safe, secure and compliant work environments and consistently high performance.Effectively works in direct or matrixed organizations where leadership must work broadly across the organization for the benefit of the entire enterprise. Personally, values people and organizations as the mechanism for accomplishing anything. Experience in laboratory, project management (CAPEX) administration, technical/critical facilities and commercial buildings for pharmaceutical/biotech, manufacturing, higher education and healthcare industries. Areas of expertise include:Operations-Risk ManagementLeadership and TeambuildingStrategic/Tactical Space PlanningCapital Project AdministrationPersonnel Moves/FurnitureOPEX,CAPEX Budget AdministrationIntegration of Services, CompaniesManagement of KPIsRadiation/Chemical/Bio-Safety OfficerCritical Facilities Management/GxPBusiness Continuity PlanningCrisis-Emergency PlanningBest Practices DeploymentProgram Development, PMs etc  Facility - Business Services Admin.DecommissioningVendor Management/ProcurementFacility SafetySecurity-Safety LeadershipContinuous ImprovementChange ManagementCustomer RelationsService Level AgreementsResults OrientedDue DiligenceSourcing, RFIsCulinary ServicesProfessional ExperienceMarken,LLC 12/2022  09/2023Malvern, Pa.Manager, Depot Operations, EHS and FacilitiesManages all site operations, hard and soft services, facilities and EHS for a GxP facility. Program development andimplementation and deployment of best practices. Demonstrates excellent leadership skills and in mentoring of team members.Works closely with all supported services i.e Quality to ensures prompt closure of audit findings and deviations. KPIsare exceeded and interfaces directly with potential clients to provide facility tours and information. This is a new facilitywhere development of programs and procedures are currently in progress to comply with corporate standards.OCUGEN,LLC 2/2021-01/2023Malvern, Pa.Manager, Facilities and SecurityManages all hard and soft services, space planning, EHS and capital project management including planning, design,construction, occupancy and closeout for large and small capital projects. Point contact and company representativefor the design and buildout of a new GMP facility (15 MM). Demonstrates capability to read, understand and applystandard to moderately complex documents affecting real estate projects, including but not limited to: agreements/contracts,leases, work letters, project charters surveys and drawings. Interfaces directly with clients to define project requirements.This is a new role where development of programs and procedures are currently in progress.CBRE 11/2020-02/2021GSK Account, Collegeville, Pa.Project Manager, Facilities InfrastructureManages all facets of project management (budget, schedule, procurement, quality & risk) for individual real estate projectsincluding planning, design, construction, occupancy and closeout. Demonstrates capability to read, understand and applystandard to moderately complex documents affecting real estate projects, including but not limited to: agreements/contracts,leases, work letters, project charters, surveys and drawings. Interfaces directly with clients to define project requirements.Prepares scope of work, project delivery resource requirements, cost estimate & budget, work plan schedule & milestones,quality control, and risk identification. Identifies project delivery resources from pre-qualified lists or through individual projectqualification process; conducts standard request for proposals; completes bid analysis; recommends resources to clients.Leads project delivery resources/team providing project guidance and direction to achieve project goals.Implements communication plan for meetings and written reports/meeting minutes to keep client and project resources informed.Facilitates project meetings. Implements project documentation governance aligned with company and Client requirements.Ensure project data integrity and documentation is accurate, timely and coordinated. Tracks progress of each project againstgoals, objectives, approved budgets, approved timelines. Reports status and variances. Creates action plans to meet objectives,budget and schedule.KAVO-KERR 12/2019-11/2020Imaging Sciences Technologies, Hatfield, Pa.Manager, Facilities/EHS and Radiation Safety OfficerProvides facility management and EHS program development and support for an X-Ray manufacturing facility.Responsible for all hard/soft services, project management, vending services, compliance which include maintenance,janitorial, EHS, Radiation Safety, SOP development/training and compliance, budget control, grounds and required.auditing and training.SANOFI PHARMACEUTICALS, 04/2018  12/2019A SODEXO STRATEGIC IFM ACCOUNT, Malvern,Pa.4/2018- 12/2019Director of FacilitiesAdministrative, General and GXP FacilitiesPresentProvides leadership in the integration of facility management (IFM model) and responsible for all hard/soft services, project management, capital projects, vending services, compliance which include maintenance, metrology, janitorial, EHS, SOP development/training and compliance, KPI tracking, budget control, grounds, and GMP/QA/SOP operations for a clinical supply facility. Supported by a diverse and talented team of nine.MONTGOMERY COUNTY COMMUNITY COLLEGE, Blue Bell, Pa. 09/2017  12/2017Director of Facilities and ConstructionOversees all facility issues and construction projects at the College reporting to the VP for Finance and Administration. Supervises the lead individuals in: Facilities, Grounds, Custodial Services, and Construction Management. Responsible for the effective and efficient building and grounds operations College-wide. Interfaces with key constituents at the College to ensure that the Colleges mission is supported. Responsible for implementing the key elements of the Colleges Master Plan to 2025 and beyond. Ensures adequate maintenance of existing facilities and grounds using both rigorous schedule of routine maintenance and a five-year rolling plan for deferred maintenance projects.URSINUS COLLEGE, Collegeville, Pa. 03/2015  07/2017Director of FacilitiesProvides leadership and responsible for the maintenance, renovation and construction of campus facilities, EHS, including all hard and soft services and budget management. Campus includes sixty plus buildings spanning over one hundred and sixty acres and supported by a diverse and talented team of thirty-four.JONES LANG LASALLE,MERCK-FIRMENICH ACCOUNTS, North Wales, Pa, Princeton, NJ 03/2011  02/2015Site Director, Operations and Facilities/Site ServicesResponsible for the management of multiple sites (6) totaling 3.0 MM square feet of commercial real estate and 80,000 square feet of technical laboratory space for a major pharmaceutical client. Specific responsibilities include: site leadership and decision maker, budgets, KPIs, team alignment, capital projects, tactical and strategic planning, EH&S (compliance), Security and contractual vendor services for hard and soft services. Budget management of 8.0 MM. Capital project budget of 0.5 MM. Responsible for managing four direct professional level managers and all strategic partners for security, maintenance and housekeeping services. Serves as point of contact directly to client relating to all site concerns/projects etc.PFIZER/WYETH, Collegeville, PA 02/2006  02/2011Director, Facilities/R&D Lead/Site ServicesDirected, developed, and maintained the Global Operations Facilities Department in support of business activities including: budgets, team development, capital projects, tactical and strategic planning, business continuity planning, laboratory/office design and renovation, SOP development and implementation, Environmental, Health, Safety, Security, Site Services, Facility Services and contracted services.Served as the R&D facilities lead to host site for facility needs and special activities in support of research objectives. Main point of contact for research senior management and customer needsAligned Facility Maintenance in support of research projects and site safety development and implementationPrepared and manages the operating budget ($48MM), Capital Projects up to $6MMIncorporated efficiency and cost improvements to servicesChaired Research Operations Management (CROM) CommitteeR&D Chief for emergency response, pandemic planning, Disaster Management Team and GRF Energy TeamProvided direction and management to 10 diversified team membersSELECTED ACCOMPLISHMENTSLead the decontamination and decommissioning activities for the research facilities (800k sq feet) to include facility system assessments, lab asset deployment, exiting employees, lab/office clean outs, moves and budget maintenance for facility closure.Developed and maintained strong effective relationships with site organizations which included Facilities, Security, and Occupational Health etc. in partnering with them in programs and addressing site issues.Major Capital Projects Completed: (Total for last three years  23.965MM)Realigned Collegeville team to better address and meet customer needs. Realignment allowed for the development of an exempt manager level position which allowed for assistance in completing strategic objectives and promotion of an existing employee into an exempt managers positionImproved relationships with host site service providers and research customer baseSupported Process Leadership Organizations and represented Collegeville on the Capital and Facilities Risk Management teams. This ensured objectives set by the teams were met and representation/contributions from the Collegeville GRF team.Developed strategic space master plan for consolidation of laboratories and groups in the North Research Wing to allow for harmonization of groups with their management.Established One Stop Shopping for all research customer needs for facilities and business services.Developed master space plan for the consolidation of business units.Total Number of Buildings and Square Footage;-Main Administration and Research Building, 1 Building, 1,100,000 Sq. Ft.JOHNSON AND JOHNSON (3-DIMENSIONAL PHARMACEUTICALS), Exton, PA 02/2001  01/2006 Pharmaceutical Research DivisionSr. Director, Operations and PlanningDeveloped and directed the organization and maintenance of the Operations and Planning Organization, incorporating theFacility Maintenance Division, Real Estate, Environmental, Health, Safety and Radiation Safety, Procurement Services,Security, Laboratory, Information, Materials Management and Administrative Services. Provided capital project leadership($20MM) and control, space and facility planning, facility audits, laboratory/office design and renovation, project engineering, safety training, SOP development and implementation, laboratory store, glass wash and contractual customer services for six sites on the East Coast. Developed and maintained effective communication and working relationships with host sites and customers.Integration lead for acquisition of 3-DP by Johnson and JohnsonRe-organized and outsourced the Facility and Business Services divisions into an integrated services modelManaged $8MM in capital projects for 2005. Projects were completed on time and under budgetSecured and expanded laboratory support services with service provider for the Raritan siteProvided direct customer contact support with landlords for my customers at leased facilities in addressing facility and business services needsSpearheaded the redevelopment and implementation of business standards and required programs, Security, EH&S, materials management etcIncorporated efficiency and cost improvements to all servicesUpdated the service level agreement (SLA) for the Raritan siteAssumed the role of senior site management and instrumental in final decision in the event of unplanned facilityProvided direction and management to 15 diversified team membersTotal Number of Buildings and Square Footage; - Main Executive Building, 800,000 Sq. Ft.-Ancillary Sites, 4 Buildings, 500,000 Sq. Ft.EDUCATION/CERTIFICATIONSMaster of Science, Management, Facilities, Completion Date: 05/2011Summa Cum Laude, GPA 3.95/4.0Inducted Phi Kappa Phi High Honor Society-2009Graduate Scholarship Award Recipient for 2009/2010/2011 Rochester Institute of Technology, Rochester, NYGraduate Course Work Included:Asset Management Principal and Practices of Facility ManagementSpace Planning Operation and Maintenance of Facilities I and IIFire Protection Real Estate of FacilitiesProject Management Economics for ManagersEHS for Facilities Management Accounting for Decision MakersBachelor of Science, Clinical Sciences, Nuclear Medicine/Environmental Rochester Institute of Technology, Rochester, NYNumerous Continuing Education Programs: Engineering, Financial, Facility Renovations, Leadership SkillsCertified Facility Manager (CFM), IFMA, March 2010Certified Professional Business Continuity Planner (CPBCP), St Petersburg College, December 2006Core Skills for Managing Projects, Martin Training Associates, January 21-22, 2009 Capital Project Management Process (CPMP) Overview, Wyeth, December 2008FEMA Incident Command System Training (ICS), Emergency Management Institute, December 2007FEMA National Incident Management System (NIMS), Emergency Management Institute, December 2007TEAM MEMBERDisaster Management Team, Disaster Recovery Chief for R&DDisaster Recovery and Business Continuity Planning Team, Ensure BCPs are developed for R&DPandemic Planning and Response Team, R&D Chief for response implementation and recovery Energy Team, JLL (Merck) and Wyeth Facilities representative for energy team initiativesMILITARY SERVICE/AWARDSUnited States Air Force Honorable Discharge: 1980United States Armed Forces in Europe (USAFE) - Airman of the YearUnited States Air Force Sembach Clinic - Airman of the Year, Quarter and MonthVIP (Very Impressive Performance) Award Recipient. Jones Lang LaSalle, 2012, 2013, 2014Numerous letters of appreciation received over the years for dedication and contributionsPROFESSIONAL AFFILATIONSAPPA: Leadership In Educational FacilitiesAPPA: Leadership In Educational Facilities, Member, 2015International Facility Management Association (IFMA)Philadelphia ChapterInternational Society of Pharmaceutical Engineering (ISPE)Delaware Valley ChapterAmerican Society of Safety Engineers - National MemberEngineering and Construction Divisions2009/2010 Inductee, Princeton Global Registry Honors Edition for Business Professional Leaders

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