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Click here or scroll down to respond to this candidatePage 1 of 3Candidate's Name
Director of Transportation ProfileSuffolk, VA PHONE NUMBER AVAILABLEEMAIL AVAILABLE LinkedInProcess-driven professional with extensive experience in operations management, logistics coordination, inventory control, transportation, and supply chain distribution. Commendable track record of overseeing entire life-cycle operations, including inbound, retail pick, wholesale, transport, administration, and dispatch while developing positive business relationships with customers and suppliers. Skilled at improving overall operational efficiency by identifying and resolving potential issues. Intuitive leader with proven success in delivering efficient leadership and support with a keen focus on building top-performing teams. Bilingual in English and Spanish. Areas of ExpertiseTransportation Activities AdministrationProcess Improvement InitiativesStaff Training & LeadershipProject ManagementOperational ExcellenceInventory ManagementCost Control & ReductionBudgeting & ForecastingBudget AdministrationRelationship BuildingContract NegotiationConflict ResolutionProfessional ExperienceEast Coast Truck & Trailer Sales, Portsmouth, VA June 2023 Present Distribution Center ManagerOversee all aspects of inventory management for Companys manufacturing; sales; service/parts and retail divisions. Created and currently implementing budget and procedures to distinguish the distribution center as a revenue stream, in alignment with the companys long-term growth strategy. Key Achievements/Contributions: Analyzed shipping costs against sales value shipping discounts. Realigned shipping discount values, creating a net increase in sales, and an expected decrease in company-borne shipping expenses. The anticipated expense retained is <$4k in less than 30 days. Established and implemented new procedures for accurate inventory counts and product replenishment. RXO Logistics Suffolk, VA 2022 June, 2023Operations ManagerOversee all aspects of store operations to ensure operational and service excellence. Develop and implement operational policies and procedures to carry out operations in appropriate, cost-effective way. Negotiate contractor agreements terms and conditions in line with fluctuating business capacity. Key Achievements/Contributions: Served as account manager for 3rd party delivery service client with 11 regional stores (VA, NC). Provided insightful direction and guidance to contracted independent in-home delivery teams (ICs). Assisted in raising LTR Scores by 10% Introduced new templates for recruiting independent contractors to streamline recruitment process. ACS Logistics Holdings Allegro Home Delivery, Eagan, MN 2021 2022 Manager, Home Delivery OperationsAdministered all facets related to Last Mile Business Unit for freight forwarding company. Planned, managed, and monitored implementation of operational activities and processes for seamless business process. Created and implemented robust procedures and processes to service regional deliveries of products. Page 2 of 3Key Achievements/Contributions: (ACS Logistics Holdings Allegro Home Delivery) Accelerated overall operational efficiency by developing SOPs for business units, including claims/invoice processing, IC onboarding, inventory management, and delivery methods. Recruited, led, and mentored staff and contractors located nationwide at on-site positions. Opened 7 new Cross Dock Facilities and trained staff on how to use companies WMS Software. Created SOPs for recruiting, new account startups, and Damage Claim investigation and processing. Pilot Freight Services, Suffolk, VA 2018 2021Regional Implementation Manager (2020 2021)Set up new operations and expand client accounts. Administered P&L through strategic planning and accurate forecasting. Monitored transportation costs with contract goals and project budget. Key Achievements/Contributions: Recognized by senior leadership and received promotion from Client Account DC Manager to Regional Implementation Manager. Enhanced productivity of underperforming service locations. Led new IC onboarding processes for new markets within 30-day timeframe. Client Account DC Manager (2018 2020)Oversaw distribution center for clients regional end-user product deliveries. Monitored weekly client invoicing, claims management, and contractor settlements. Prepared reports (daily, monthly, and quarterly) and delivered data-driven insights to company leadership.Key Achievements/Contributions: Led and mentored 3rd party delivery teams for in-home furniture/appliance delivery and installation for clients regional stores. Provided top-notch customer service by analyzing clients in-home product carriers on-time performance. Day & Zimmermann, Norfolk, VA 2008 2018Project Logistics Manager (2013 2018)Established robust plans to manage overall material and equipment flow, transportation, manpower, costs, and inventory while collaborating with service operations managers. Accurately maintained inventory, customs, and international import/export records for out-of-country projects. Performed various tasks, including monitoring freight forwarders, customs brokers, and domestic carriers.Key Achievements/Contributions: Applauded by top management and promoted to Project Logistics Manager. Strategically positioned as logistics manager for international nuclear power sector supplier to spearhead international nuclear power plant maintenance projects. Supported international shipping and local customs clearance of proprietary tooling and equipment worth $3M. Directed in/outbound transition teams to maximize customer satisfaction and overall project success. Location Coordinator, Norfolk, VA (2008 2013)Built site administrative offices for coal, geothermal, and nuclear power sector service supplier. Managed all aspects of project manpower logistics, including travel, lodging, transportation, site clearances, and site training records maintenance. Maintained patented special-use equipment and rented equipment inventory records. Key Achievements/Contributions: Acted as on-site Spanish interpreter. Fostered long-lasting and trusted relationships with key clients to ensure repeated business. Forecasted and prepared budget lignites plans for labor requirements as part of overall contract bid process. Page 3 of 3Credentials & EducationCDL Class B TWIC Carrier OSHA 30 Forklift CPR First Aid Graduated High School, Staten Island, NY |
