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Title Systems Administrator Customer Support
Target Location US-OR-Tigard
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8700 SW Stono Drive Phone: PHONE NUMBER AVAILABLETualatin, OR Street Address  Email: EMAIL AVAILABLECandidate's Name
OBJECTIVE To obtain a challenging position as a Systems Administrator II that leverages my knowledge and skills.TECHNICAL Language: C, C++, Perl, Visual Basic .Net, VB script, SQL, XML (10 years), PHP, C#SKILLS Database: MS SQL (10 years), File Maker Pro 12, Oracle (3 years)Automation Tools: Katalon, Ranorex, Selenium IDE, JMeterApplication: Jenkins, Jira, Zephyr, Confluence, QMeterOperating System: Mac OS 10.10, Windows 10, Mint, Ubuntu 14, CentOS 5.6Troubleshoot: Hardware and Software for PC & Macintosh, Wireless Router, Intel AMTOthers: PVCS & Clear Quest Tracker, TCP/IP, DHCP, VLAN, Sniffer, GIT, Crystal ReportEDUCATION Master of MinistryVietnamese Baptist Theological Seminary 2018 - 2023Bachelor of Science in Computer SciencePortland State University, Portland OR 1999-2003Epic 2014 Beaker Clinical Lab Certified 2015Associate of Science in Computer Application Specialist emphasis on Networking SupportMount Hood Community College, Gresham OR 2004-2005Completed Cisco Certified Network Associate training and working toward CCNA LicenseRELATEDEXPERIENCE Meta, Software Engineer IV in Testing through Insight GlobalBelluevue, WA May 2022  November 2023End-to-end SW/FW test infrastructure development to support testing of power-management, boot loaders, scheduling, and higher-level functionalityReview SW/FW, hardware and architectures to ensure testability and evaluate integration riskLead SW/FW Test definition in coordination with cross-functional teams in order to streamline system testing, Azure DevopsBambuza Hospitality Group, Technology DirectorPortland, OR June 2019  March 2020Project lead on all cloud-based operational systems such as accounting, point-of-sale, inventory, and labor managementProject lead on e-commerce initiative such mobile payments, website development and deployment of the dynamic Samsung digital display systems.FJA, QA EngineerDenver, Colorado June 2017  January 2019Worked closely with the development groups, customer support, and other members of the QA organization, created and executed the current suite of tests for productsAutomated highly transactional e-commerce web application using KatalonCreated Performance test using Jmeter and BlazemeterCreated VBA script for the product modelersOffice Ally, QA EngineerVancouver, WA June 2015  May2017Worked closely with the development groups, customer support, and other members of the QA organization, created and executed the current suite of tests for productsCreated and maintain test cases (user scenarios), scripts, and all applicable documentationAutomated highly transactional e-commerce web application using Selenium IDE and C# with RanorexDeveloped the automation scripts for the continuous integration using java script and RanorexBuilt and configured servers for QA automation and testingCreated and maintained test cases (user scenarios), scripts, and all applicable documentationIntel Corporation, Software & Validation Engineer through OmediaPortland, OR November 2013  May 2015Designed, developed, and executed manual Performance tests for Android and Apple phones and tabletsQMetry Administrator & Jira User AdminResearch lab SupportLaatu Consulting, Software Quality Assurance Engineer & DeveloperPortland, OR April 2013  PresentDeveloping and improving the QA Management System productWork closely with the development groups, customer support, and other members of the QA organization, maintain and execute the current suite of tests for products.Design, develop, and execute manual and automated tests for existing and new products.Create and maintain test cases (user scenarios), scripts, and all applicable documentationOregon Health Science University, System & Application AnalystPortland, OR April 2012  April 2013Assisted staff with the installation, configuration, and ongoing usability of desktop computers,peripheral equipment and software within established standards and guidelinesPerformed manual testing on website changes, hospital system changes, specimen test proceduresWorked with vendor support contacts to resolve technical problems with hardware and softwareDeveloped and maintained technical procedures.Assisted with overall systems and server administration.Administered and troubleshot networking equipment, software and services.Revised the report scripts for pulling the patient information in Crystal ReportProvided support (Tier I / II) for systems and applications issuesMaintained excellent communication with all end users and other members of the technology departmentDr Bott LLC, Database & System AnalystWilsonville, OR June 2009  April 2012Designed application and database, FileMaker & MySQLDesigned and managed automation test using shell scripts, php, SQL queries, Unix cronPerformed manual testing on website changes, automations shell scripts, in-house application, system changesPerformed Network Backup, media rotation, rsync, CrashPlan ServerMaintained the network, vlans, firewalls, servers including mail, file, web, DNS, DHCPConfigured Raid 0, 1, 5 and NFS_Mount, iSCSIFile Server for NASSupported Mac desktop and servers and deployment technologiesNResult, Software Quality Assurance EngineerVancouver, WA January 2007  December 2008Worked closely with the development groups, customer support, and other members of the QA organization, maintained and executed the current suite of tests for products.Designed, developed, and executed manual and automated tests for existing and new products.Created and maintained test cases (user scenarios), scripts, and all applicable documentationFound, researched, triaged and created clear and concise defects and reportsIntel, Network Test EngineerHillsboro, OR July 2005  July 2006Tested Intel 10/100 Mb, Gigabit and 10 Gigabit clients and server adapters in relation to MS Advance Network Services featuresConfigured Layer 2 & 3 of Cisco 10 Gig bit, Foundry, Summit switchesDeveloped and utilized script files to simplify and automate management tasks using VB scriptsRevised the test plansFound, researched, triaged and created clear and concise defects and reports

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