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Customer Service Project Management Resu...
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Title Customer Service Project Management
Target Location US-IL-Chicago
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Phone Available with paid plan
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Candidate's Name
CHICAGO, IL Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYDetail-oriented Facilities Technician familiar with all aspects of facilities maintenance and Janitorial repair. Desires a leadership role. Skilled and organized more than [2] years in building maintenance. Possesses in-depth knowledge of maintenance, troubleshooting and repair procedures in all areas of facility and mechanical systems for both commercial and residential buildings. Exceptional interpersonal communication Budget development Staff training/development Efficient multi-tasker Customer service-oriented Organized Deadline-oriented Project management Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS Chef training knowledge  Sustainable productsWORK HISTORY09/2017 to 08/2021 Su's Chef38 View  Santa Rosa Beach, FL Monitored line processes to maintain consistency in quality, quantity and presentation. Inventoried food, ingredient and supply stock to prepare and plan vendor orders. Mentored kitchen staff to prepare each for demanding roles. Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs. Checked freezer and refrigerator prior to each shift to verify correct temperatures. Oversaw grill, stove and oven and cleaned equipment after every shift. Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows. Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates. Developed kitchen staff through training, disciplinary action and performance reviews. Placed orders to restock items before supplies ran out. Collaborated with staff members to create meals for large banquets. Developed and cooked memorable dishes that brought new customers into establishment. Prepared meals from scratch using authentic, popular recipes to generate repeat business.01/2010 to 12/2017 Stationary EngineerRichko's Building Maintance  Chicago, IL Repaired air compressors, chillers, heating units and exhaust fans. Logged detailed and thorough records of maintenance performed. Maintained facility grounds. Served as first responder for all facility and equipment issues. Inspected and repaired chillers, fan and coil units and window-mounted AC units. Repaired and replaced plumbing parts, including fixtures and drain lines. Re-keyed facility locksets, including electromechanical locksets. Coached and assisted employees with adapting to new processes. Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations. Inspected systems, equipment and components to determine maintenance needs. Identified problems and recommended new processes to improve efficiency and reduce costs.05/2006 to 11/2009 Head CookTen Sleep Saloon Family Steakhouse  Houston, TX Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation. Regularly interacted with guests to obtain feedback on product quality and service levels. Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas. Created and managed budgets for operations and capital equipment. Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering. Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler. Practiced safe food handling procedures at all times. EDUCATION1986 High School Diploma: ScienceVon Steben High School - ChicagoLANGUAGESSpanishNative or Bilingual

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